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Earl Gray & Sons Plumbing - Franklin, IN

4.6
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About this business

Whether you need emergency service, installation or planned maintenance, the plumbers at Earl Gray & Sons Plumbing are available 24 hours a day, six days a week. They have been servicing Franklin, Indiana and the surrounding areas for more than 50 years, performing jobs both big and small, residential and commercial. Earl Gray & Sons Plumbing can perform all your plumbing needs, including: Installation of plumbing systems in new construction, Repair and maintenance of plumbing systems, from faucet repair and drain cleaning t... read more

Location details

749 Earlywood Dr, Franklin, IN, 46131, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.6422 reviews
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Marcia A.'s profile image
Marcia A. 
on Birdeye

9 months ago

I am unsubscribing from all future emails and will not use your services any longer. When Earl Gray on Earlywood in Franklin, IN is not "man" enough to allow Chris Matthew fulfill his 2 week notice is not a company I wish to do business with. EVER!! 

Salt L.'s profile image
Salt L. 
on Birdeye

a year ago

My mothers water heater stopped working and she called Earl Gray. The sent a tech out and they told her she needed a new water heater. The told her it would be $2716 to replace it. Once I found out I called another company out since the water heater was only 3 years old. That tech found the element was bad and fixed it for $329. Earl Gray tried to scam an 81 year old widowed female. I called to cancel the new water heater and they tried to act like it was too late to cancel. I then got a call from Mark Gray telling me... read more

Kevin & Jane R.'s profile image
Kevin & Jane R. 
on Birdeye

4 years ago

We had some challenges with the crew that did the work. They didn't clean up after the work, they broke some siding and they damaged our gutters and then denied it. We had to call management (Jason) to get them back and take care of everything. Shane did a great job on the frontend....Jason did a great job on the backend. We were told the Darling crew was let go after our job. Whether that is true or not, we would request a better crew if we were to ever need roofing services again. 

Forbis, Matthew (.'s profile image
Forbis, Matthew (. 
on Birdeye

4 years ago

Hard to get scheduled. No one spoke English on the crew. Problem took forever to get resolved and want until they wanted their money they fixed it. Finally, got a notice about an impending lien because apparently you can't pay your suppliers. 

Peterson, Curtis I.'s profile image
Peterson, Curtis I. 
on Birdeye

4 years ago

Last year you started our project in June and couldn't finish till nearly September. You got pricing confused. You left the metal parts of our roof in half our driveway in an ugly box for a nearly month, making half our driveway not usable. You blamed your suppliers (which to the end customer makes it still your fault -- you picked them). Only one person at your company was okay to deal with. Communication between your office and your sales people and the construction people was bad like 3 times. You started without calling ... read more

Smith, Chris & Jerry I.'s profile image
Smith, Chris & Jerry I. 
on Birdeye

4 years ago

Jason got the materials here quickly, was on site looking over the job, made sure the crue had everything they needed, and completed the roof in three days. Two years later this roof looks great still and no leaks ever, it cannot get better than that! 

Smith,'s profile image
Smith, 
on Birdeye

4 years ago

They were unresponsive, unreasonable, and didn't complete the job. I took them to small claims and won by default 

Vaughn,'s profile image
Vaughn, 
on Birdeye

4 years ago

Yes. You can return my $68,000 to me that you stole NOW. 

MILROY; B.'s profile image
MILROY; B. 
on Birdeye

4 years ago

Prompt, nice reasonable price 

Frequently asked questions about Earl Gray & Sons Plumbing

How is Earl Gray & Sons Plumbing rated?

Earl Gray & Sons Plumbing has a 4.6 star rating with 422 reviews. 

When is Earl Gray & Sons Plumbing open?

Earl Gray & Sons Plumbing is closed now. It will open tomorrow at 7:00 a.m. 

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