Ear, Nose and Throat - Plano

Viviane Garcia 

on Google

2 years ago

If I could give this place 0 star I would. This is the worst ent doctor to ever exist. My son has had ear infection for over a year and they couldn’t give us an appointment until august 2023, I called back in 2022 to get an appointment. My son can barely hear now due to all this ear infection they kept giving him antibiotics which is bad for babies if given too much. Went to the ER for two weeks straight and my son was not getting better, Dr Liu will soon loose his license. 

Jana Talke 

on Google

2 years ago

Worst doctor's appointment so far. It takes month to get an appointment, despite the fact that problems could be severe / harmful. Once there, the doctor had zero time, didn't listen or look at me. Didn't explain anything or take time to reevaluate. Contradicted his theory from the last visit. Sent to another department where the wait time is 6 months! Nothing else was offered in-between. Shocking for a children's clinic. 

Heather Rodriguez 

on Google

4 years ago

We had a great experience. The front desk was respectful in courteous. The nurses and staff were detailed and comforting to my child. Overall, the did an excellent job caring for and responding to my child’s needs. 

My Magazine 

on Google

4 years ago

Please Stay Away! They billed our insurance for service we didn't service. This is insurance fraud. 

Eric Vevang 

on Google

5 years ago

Unfortunately this location will deny your child unless you have very specific insurance. This includes self paying customers. No matter how much money you have or how sick your child is they hold to this standard. Not sure if this is even legal but it so upsetting especially after their front desk administration recommended us them. To be clear I offered to pay completely upfront in cash and they refused to see my 4 year old daughter.