Duvall Appliance Services Inc

Britney S. 

on Yellow Pages

4 years ago

Very friendly repairman. Called me the morning of appt with my 2 hour window as the said they would. Showed up on time and had the water valve for my washer in stock on the truck. Got my washer fixed same day people!! Amazing! 

Tina J. 

on Yellow Pages

8 years ago

I have been dealing with these jokers for 2 months now. Twice I have been told someone will call with a time. I got no call. I called in to find out what was going on and the lady tells me she can't get ahold of him. I have paid for a motor that was replaced but was either a bad part or not the problem at all. They can't get it together. Would have given zero stars but it won't let me post without. 

Bruce J. 

on Yellow Pages

9 years ago

There may be another report later but so far I am not the least bit impressed. I talked with them on Monday and the earliest they could get out was Thursday. They told me the repairman would call me between 7:30-8:30 with a 2 hour window. I called them at 8:45 to find out why no one had called. Left a message. Called back at 9:15 and got receptionist. Told me the repairman called ( wrong number ) and was told nothing was wrong with the refrigerator where he called. So now the receptionist tells me I have to sit here all day ... read more

keikosmom 

on Yellow Pages

16 years ago

My 2 year old Whirlpool Dryer stopped heating after just over 2 years of use. I had the extended service plan on it, so called the company which connected me to Duvall's. I was given 2 dates of service and was told that I would be called between 7:30 and 9 a.m. with a time at least 2 hours before the repairman would arrive. He came, checked two fuses and found that the heating element had burned out and replaced it. He put everything back and was very helpful in showing me what he was doing and telling me why this problem ma... read more

lorit02 

on Yellow Pages

17 years ago

After 3 trips / 2.5 months, the dishwasher still did not work. First time looked at dishwasher / order some parts. Second trip install parts / order more parts ~ dishwasher still not working Third trip install parts / order more parts ~ dishwasher still not working Four trip would have been to install more parts but we gave up on them fixig the dishwasher and bought a new one after all it had taken them over 2 months to get to the fourth trip. Not once with the ordering of parts did they call us and say the parts will cost X... read more

glheart68 

on Yellow Pages

17 years ago

Our service was sceduled for 3:30 on a Friday afternoon, when 4:00 rolled around I called and was told my service guy was stuck in traffic on the Northside of town but would be there shortly. I live on the southwest side of town. Another guy showed up did the service, which was quick, dryer working great. He had to hand write me a receipt on my own paper for the service. Almost a week later payment hadn't posted called, my second call in regards to the payment not being ran through, was informed that they only run payments o... read more