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Dunkin'

3.5

About this business

Location details

2120 Stafford Rd, Plainfield, IN 46168, Plainfield, IN, 46168, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5677 reviews
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Brittani's profile image
Brittani 
a week ago
Ali Small's profile image
Ali Small 
a week ago

The drive thru has an AI ask if you have a mobile order and when you say yes or no, either way, they have an employee ask what you need. Wait forever for the car ahead of you, every single time. Do not go here if you're in a hurry at all. Get to the window to be told the drink you already ordered on the app is no longer available and to choose a different flavor. When you ask for a refund instead you get told there's no manager working and they can't refund it. So ask for a gift card for the value of the drink to have the wi... read more

Mykenzie Brand's profile image
Mykenzie Brand 
a week ago

Tried one more time..... Terrible place. Terrible people. Someone needs a shower. Not a single person can take an order. Not a single person can read a ticket. And I guess they cant give you a receipt because they cant print more then one. They also cant remember a single thing to save their lives (reasons why u cant have your receipt) just trashy people all together. The dunkin on the far east side has better stars then you. Thats says a lottttt. DO BETTTTERRR. 🤣 so glad im a grown adult that chose a better job for my life... read more

Jim Ellington's profile image
Jim Ellington 
a month ago

The team moved at a snail's pace! You can literally see them working in slow motion. It appears that mobile orders from DoorDash and drive-through customers take precedence. We ended up receiving a drive-through order while we were in the lobby. It was the incorrect order, and I didn't even bother to ask about the single donut I had ordered for my little girl. The staff simply tosses the completed orders onto the counter, calls out the name, and then returns to their tasks. The whole experience feels quite impersonal. There’... read more

Aidan's profile image
Aidan 
a month ago

the last 4 times i’ve been they’ve made my drink incorrectly, i literally put 2 things in my iced coffee and they mess up every single time. not to mention they raised the price for almost every menu item, changed the 6 dollar meal deal and again increased the price on the separate items, and NOW THEY MAKE THEIR EMPLOYEES BEG FOR TIPS THAT THEY DONT GIVE THEM. dunkin used to be the alternative to starbucks but it’s fr the same thing now. overpriced, unethical, and just not that great :/ also the eggs are plastic. no shade to... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.5 star rating with 677 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 9:00 a.m. 

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