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Dunkin'
- Coffee & Tea
- Queens, NY
About this business
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Location details
John F. Kennedy International Airport, Terminal 1, Terminal Dr, Queens, NY 11430, Terminal 1, Terminal Dr, Queens, NY, 11430, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Bad customer service. Both the women on the morning shift had a very unwelcoming tone and attitude.
It’s 6:46 am in the morning barely any customers at terminal 8 at JFK airport and the two older ladies working behind the counter treats customers as if she is doing a favor on them. No badges, no dress code, hair uncovered. Customer service is beyond horrible!
When I arrived, no other customers were there. No employees in sight either, so I ordered on the kiosk. I ordered a French Vanilla Macchiato with half the pumps, but the coffee I got was so terribly sweet that I had to throw it out. Also, after what felt like forever, one employee looked at me puzzled and asked me what I'm waiting for, so they probably didn't even check my order (and therefore also didn't make it how I ordered it). It took way too long to make it, too. Bummer that it was the only coffee option. Way overprice... read more
If I could give zero I would but unfortunately I have to give one to say my piece. Lack of proper training and customer service skills!! This is a disgrace to Dunkin and the flavors of Dunkin. I wish I never wasted my money here. Don’t spend unless you are desperate for caffeine at the airport.
If you have a flight to catch, and can taste food, don’t go there. My order was as simple as two cups of iced americano and a donut. It took them forever to get to me. Plus the donut had a strange scent to it. I dunno how u can mess up this mass produced and systemized service. Kudos
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.7 star rating with 181 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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