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Dunkin'
- Coffee & Tea
- Naperville, IL
About this business
Location details
1004 104th St, Naperville, IL 60564, Naperville, IL, 60564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:00 p.m. | |
| Tue | 4:00 a.m. to 5:00 p.m. | |
| Wed | 4:00 a.m. to 7:00 p.m. | |
| Thu | 4:00 a.m. to 7:00 p.m. | |
| Fri | 4:00 a.m. to 7:00 p.m. | |
| Sat | 4:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 6:00 p.m. |
I’m not one to leave many reviews but sharing because I do not want anyone else to experience what I just went through. Had a Boston Kreme donut Wednesday morning and have been extremely sick ever since. Assuming the donut had spoiled custard or was handled with dirty hands. Hoping it was spoiled custard if I had to choose. Bad service too. This Dunkin ruined my Thanksgiving. 0/10. Would not recommend.
Please fix your processes and service. I ordered one black medium coffee and one French kruller donut over the mobile app. 8 minutes later I go up to the counter and the gentleman behind the counter tells me “we’re backed up, you’re gonna have to wait.” Then a few minutes later I go up to the counter again and another lady there this time said “ I did not know you were here and that’s why we didn’t prepare your order.” These were the exact words. No apology for the wait. Really!? I’m sure you all can do better than this.
The staff is extremely rude here. More than once have I gone and asked if they could mix a holiday drink because you can tell where the syrup, milk and coffee started. I asked them to mix it before they add the cold foam and cookie crumbles otherwise everything gets mixed together and also stated that I could see the syrup sitting at the bottom. To which they replied that it had already been mixed and that sometimes you can still see the syrup at the bottom with an attitude. Same when letting them know that I had a mobile or... read more
I don't like this place
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.6 star rating with 63 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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