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Dunkin'

2.5

About this business

Location details

1004 104th St, Naperville, IL 60564, Naperville, IL, 60564, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 7:00 p.m.
Tue4:00 a.m. to 5:00 p.m.
Wed4:00 a.m. to 7:00 p.m.
Thu4:00 a.m. to 7:00 p.m.
Fri4:00 a.m. to 7:00 p.m.
Sat4:00 a.m. to 7:00 p.m.
Sun5:00 a.m. to 6:00 p.m.
2.595 reviews
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A. Goman's profile image
A. Goman 
a week ago

Most expensive Dunkin in Naperville . Service also got worse in the last year or two. I took screen shots of exact same order at this and another Naperville location. It’s not just tax! $1.20 more is a huge percentage increase on the same latte. 

Saif Alauddin's profile image
Saif Alauddin 
2 weeks ago

I never take time out of my day to write a review, but here I go. Went there today, they couldn’t take my order properly through the drive thru. I clearly mentioned 2 drinks, and they had one drink with the wrong size. They were about to hand me a totally different order. I went to correct them at the window, and they still couldn’t manage to input the correct order. I drove away from the window and told the clueless employees, I’m going to a different dunkin. TERRIBLE, service like this ruins the image of the franchise. Sti... read more

Wendy Schuman's profile image
Wendy Schuman 
a month ago

Minimal selection and the donuts they offered had clearly been sitting out a long time. They were dried out, and glazes and frostings were wet and dripping off. So gross. Very hard to communicate to place my order at the counter, and needed another employee and another customer to connect the dots. Went to the restroom on our way out - no garbage can so the ladies' receptacle was overflowing. TP holder was broken so the TP rolls were balanced on the handrails. First and last visit to this location, and decidedly the last to ... read more

Aariv Kalidindi's profile image
Aariv Kalidindi 
a month ago

So once I was going to get the peach passion fruit refresher then I got the most expensive refresher and I lost like 6 bucks then I got a free reward then the lady said it was no free and it said it was free but and it was dirty 

N Samuel's profile image
N Samuel 
2 months ago

Yuck - got donuts at 9 AM and everything was stale as if they were from yesterday! Honestly I think these still have to work from yesterday they are smaller than normal even the toppings in the frosting and the chocolate was runny and thin 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.5 star rating with 95 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 7:00 p.m. 

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