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Dunkin'
- Coffee & Tea
- Naperville, IL
About this business
Location details
967 W 75th St, Naperville, IL 60565, Naperville, IL, 60565, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 7:00 p.m. | |
| Tue | 4:30 a.m. to 7:00 p.m. | |
| Wed | 4:30 a.m. to 7:00 p.m. | |
| Thu | 4:30 a.m. to 7:00 p.m. | |
| Fri | 4:30 a.m. to 7:00 p.m. | |
| Sat | 4:30 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
This Dunkin’ Donuts location reflects a complete breakdown in customer service, staff accountability, and basic operational standards. From the moment I entered, it was clear that customers were not a priority. Multiple female employees were present behind the counter, yet no one acknowledged waiting customers. Instead, staff continued personal conversations while orders went unattended. When service was finally provided, it was handled with visible indifference and a lack of basic professionalism. Communication was minimal,... read more
Absolutely horrible experience. The staff here has the nastiest attitude I’ve seen at any Dunkin. From the moment I walked in, it felt like I was inconveniencing them just by existing. No greeting, no basic manners, just eye-rolling, sighing, and a straight-up rude tone. When I asked a simple question about my order, I got snapped at like I was doing something wrong. The employee acted annoyed, impatient, and borderline hostile. If you hate your job that much, don’t take it out on customers who are just trying to buy coffee.... read more
The 2 indian girls working there were so rude. My infant daughter had a severe rash and I needed to use the washroom. I told them I will buy just let us get the washroom so my screaming daughter can finally get some relief, she made us purchase first…… i bought 3 munchkin donuts and then she went to get the keys and gave the keys to the bathroom that didnt open…. she gave attitude to us instead of caring for a child life especially as my daughter is screaming in distress. After ignoring us and then giving us attitude again a... read more
The indian girl working there ruined my experience. She spoke to me with so much attitude. I didn’t feel like a human when talking to her, she forced me to purchase more than a coffee to use the washroom. She said there’s a price limit to use the washroom……unbelievable
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.1 star rating with 101 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 4:30 a.m.
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