Dunkin'

L. Gonzalez 

on Google

a week ago

Hit or miss for me with customer service. Either excellent or really lacking. Received expired pre-pack of ice cream the other day and had horrible customer service from a shift manager when I called. When I went in person though it was clear that the lack of good service skills was not intentional, just lack of common sense IMO on what good service looks like (which should not be so in a shift manager). I explained to her that throughout the whole phone conversation and in-person interaction, not once was I offered an apolo... read more

Sherry Messler 

on Google

a week ago

6 of us wanted some ice cream and since they're open 24 hrs, we ended up here. Slim Pickens on the ice cream flavors, but was good. They were out of waffle bowls & only had 1 sugar cone left when we were all placing our orders. Loss of money for them. Only had 1 person working & drive thru was busy. We walked in & Sat outside... no indoor seating here. 

Fabiola Enciso 

on Google

a week ago

This is my second time ordering a matcha drink from here, both times my cup is filled with ice with barely any drink. 

Aracely Capetillo 

on Google

2 weeks ago

Personal amable pero Se tardan mucho en darte tu orden 

L. Gonzalez 

on Google

2 weeks ago

Expired food and horrible customer service from Shift manager Mariana. I was given an expired pre-packed ice cream. No apology and it was like pulling teeth to be able to speak with the shift manager and for her to understand I was not available to come in to swap out when their manager was there the next morning in a 2.5 hr window. I have 3 little kids and church in the morning. Why do I have to cater to their schedule if I have my receipt and called the same day of the error? Again, given EXPIRED FOOD, No apology, only an ... read more