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Dunkin'
- Coffee & Tea
- York, PA
About this business
Location details
2905 E Prospect Rd, York, PA 17402, York, PA, 17402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 9:00 p.m. | |
| Tue | 4:30 a.m. to 9:00 p.m. | |
| Wed | 4:30 a.m. to 9:00 p.m. | |
| Thu | 4:30 a.m. to 9:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I've stopped here a few times and every single time was an awful experience. The first time, I was standing at the cash register and they were all looking at me and just ignored me. I stood there for about 5 minutes. Then the last time I went, they basically threw my donut out the drive thru window. If you don't like your job, get a new one. Because at this point, you're running your business into the ground. 🤷♀️
Bad customer service from the young male employee with glasseswas rude and spoke in a very unprofessional tone instead of listening or trying to help he brushed me off and acted like my question was an inconvenience. Customer service is about how you treat people especially during simple interactions. This experience was disappointing and unnecessary. Definitely needs improvement.
I come to this Dunkin every morning and order sourdough toast. I’m always charged $1.74 for one slice or $2.99 for two slices. Today at the drive-thru, a female employee (sounded new) tried to charge me $2.99 for one slice twice. I politely explained that $2.99 is the price for two slices, since I purchase this daily. Then a male employee got on the mic and rudely insisted that it’s “$2.99 a slice.” I explained again that I buy this every day and something must have been entered incorrectly in the POS system. Instead of chec... read more
Stopped at 10:00 am the coffee tasted old and was warm.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 199 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
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