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Dunkin'
- Coffee & Tea
- Durango, CO
About this business
Location details
1254 Escalante Dr, Durango, CO 81303, Durango, CO, 81303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | 6:00 a.m. to 6:00 p.m. |
Shame on Dunkin’ for not paying their employees enough. They were short staffed and the demand is very high: dine in customers, mobile orders, drive thru with only TWO employees! I wouldn’t want to work here either without enough support! I bet they can’t staff because they aren’t paying enough for how busy this place is! I don’t blame the employees at all. The service was as good as it could be for a star employee and a trainee. Poor management is what’s happening here. I won’t be coming back.
18 minutes in the drive thru. This is a consistent problem at this location and from my observation is a result of being understaffed. Only a couple employees ever during breakfast rush. This is frustrating for the customer and unfair to the employees. The owner needs to step up and pay for more people to be on the clock during the rush
Not only was the bagel burnt but it must have been made yesterday, it was rock hard and you could build a house with these with some mortar. Also, this is what powdered sugar and blueberry donuts look like to them (wrong order completely). Can’t believe they would sell food like this. I wish I would have seen these reviews here first before ordering. No one answers their phone either, the voice mail isn’t even set up. So they don’t care about customer service issues. I would recommend you avoid this location altogether.
Customer service is on the rise! They had forgotten something in my order but they quickly resolved the issue and were fantastic. Keep it up, Dunkin!
Holy mouthy jerk service. I understand the 2.6✨
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.6 star rating with 413 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 6:00 a.m.
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