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Dunkin'
- Coffee & Tea
- Natick, MA
About this business
Location details
8 Massachusetts Ave Mass Pike, Travel Plaza, Natick, MA 01760, 8 Massachusetts Ave, Massachusetts Tpke, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 9:00 p.m. | |
| Tue | 4:00 a.m. to 9:00 p.m. | |
| Wed | 4:00 a.m. to 9:00 p.m. | |
| Thu | 4:00 a.m. to 9:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Staff was very rude- when went through the drive thru-not only did the lady taking our order start by talking bad about the car before us-she didn’t know the menu after asking her about what kind of donuts they had and she said “If it’s not on the menu they obviously don’t have it”. Then when we were ordering after only 10 seconds, she said we were taking too long to order and to come in the store. We just came to get donuts for our kids-on a family vacation from out of state and they were so excited to get the Halloween buc... read more
Manager at this establishment is probably one of the worst persons I’ve ever encountered including her employees very rude very disrespectful if I could give it less than one star I would try to avoid this place by all means necessary the manager even tried videotaping us for some crazy reason because they want to be rude absolutely zero customer service
I was disappointed with the behavior of the staff at the establishment, including both the server and the manager. It appeared that they treated all customers with a lack of courtesy. I observed two customers expressing dissatisfaction about the staff's attitude before I experienced similar treatment myself. I hope the staff will receive proper training in customer service to improve their interactions.
The service was terrible, I was with my wife which is a hajabi and she went in there and ordered the 6$ meal and when the order got ready she looked at the receipt and it said croissant and she never ordered a croissant 🥐 she ordered the bagel the same exact thing on the picture but without any bacon, she politely asked to make sure its a bagel and the manager said no its not, and walked away and ignored her, i went in after hearing this and asked her myself we payed for something can we please know why we can't get what we... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 306 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
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