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Dunkin'

2.9

About this business

Location details

9500 S 50th Ave, Oak Lawn, IL 60453, Oak Lawn, IL, 60453, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 11:00 p.m.
Tue4:00 a.m. to 11:00 p.m.
Wed4:00 a.m. to 11:00 p.m.
Thu4:00 a.m. to 11:00 p.m.
Fri4:00 a.m. to 11:00 p.m.
Sat4:00 a.m. to 11:00 p.m.
Sun4:00 a.m. to 11:00 p.m.
2.989 reviews
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bridget walsh's profile image
bridget walsh 
7 months ago

The manager hajar is terrible to her staff and customers very rude. I have been coming here since the day they opened and never will i go back. I never in my life thought a manager can treat their staff so poorly or customers. Someone needs to give this woman a bit of a reality mananaging class! The reviews dont surprise me at all. Well every other dunkin will get my money 35.00 minimal a week. I never leave bad reviews but this is months of build up and chance after chance I gave her! This poor owner needs to change managem... read more

Bob Rakow's profile image
Bob Rakow 
7 months ago
Mike W's profile image
Mike W 
8 months ago

Only giving a one because I can’t give a zero… If there is any line in the drive-through when you actually go inside the store and order at the counter it’s like you don’t even exist and they will ignore you. Waited 4 minutes and not even an acknowledgment or we will be with you soon. And this happens frequently and I’ll never go back. 

Lucy Karczynski's profile image
Lucy Karczynski 
8 months ago

i bought donuts and a coffee thru kiosk. i got my coffee and had to ask for my donuts. So kiosk is fine and simple but you need to complete the order and give the customer the complete order. Management needs to get the workers coordinated. One worker was mopping the floor while a line was forming one was on the drive thru then running to the front register a bit unorganized 

Lisa Karczynski's profile image
Lisa Karczynski 
8 months ago

Pretty disorganized location. People have to wait to get all of their order. I ordered Snackin' Bacon and a Iced Green Tea Lemonade but I only got the Snackin' Bacon, and I stand in the pickup line and they ask me "are you waiting for food or drink?" There was only one worker working on 4 drinks. I was waiting for my drink and other customers were also waiting on partial orders. One was mopping the floor and customers were waiting. A bit crazy here and it needs to be more organized. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.9 star rating with 89 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 11:00 p.m. 

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