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Dunkin'

3.6

About this business

Location details

200 Captain Thomas Blvd, West Haven, CT 06516, West Haven, CT, 06516, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun5:00 a.m. to 9:00 p.m.
3.6298 reviews
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John Baker's profile image
John Baker 
on Google
a month ago

This is the worst dd around and the people that say it’s good keep going there they need to shut that place down I personally will never give them another penny of my money 

Qais Masad's profile image
Qais Masad 
on Google
a month ago

Terrible Experience – Never Coming Back! I went to Dunkin’ Donuts tonight around 8:25 PM to grab a coffee, and the guy working there was unbelievably rude. He told me they close at 9:00 PM but refused to serve me, saying they were already closed. When I asked why, he started yelling at me in front of other customers! Totally unprofessional and unacceptable. If you close at 9, you should serve customers until 9, not turn them away 35 minutes early. Worst customer service I’ve ever experienced at a Dunkin’. 

Razan Mhessin's profile image
Razan Mhessin 
on Google
a month ago

I had a terrible experience at this Dunkin’ Donuts. We arrived at 8:25 PM, well before closing at 9:00, and the employee made it very clear he didn’t want to serve us. He acted annoyed from the start and, after reluctantly taking our order, he didn’t even give us all of it. When we asked about the missing items, he rudely insisted we already took them—even though we were standing there empty-handed. Instead of fixing the issue, he told us to “leave” and even threatened, “don’t make me come out.” This was completely unprofess... read more

Rami Alzubaidy's profile image
Rami Alzubaidy 
on Google
a month ago
Faybian Plummer's profile image
Faybian Plummer 
on Google
a month ago

Never coming here again. I came to get my food remade from a Dunkin down the street. They refused to make it with attitude saying they couldn’t bc it’s not the same owner. While I used to be a store manager at Dunkin’ and understand that. There’s a customer service common courtesy rule Dunkin’ has to just remake it for the customer. If their boss was there they would’ve remade it. But bc the sandwich station person didn’t feel like it they said no. So disappointed as I usually come to this one. Not anymore 

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Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.6 star rating with 298 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 9:00 p.m.  

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