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Dunkin'

3.9

About this business

Location details

18206 Oak Ridge Dr, Hagerstown, MD 21740, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 9:00 p.m.
Tue4:30 a.m. to 9:00 p.m.
Wed4:30 a.m. to 9:00 p.m.
Thu4:30 a.m. to 9:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun5:00 a.m. to 9:00 p.m.
3.9760 reviews
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Kynzee Sullivan's profile image
Kynzee Sullivan 
3 weeks ago

Worst Dunkin imaginable. Frequently messes up orders, makes drinks wrong. I have been handed iced coffee rather than lattes multiple times. One time I waited 15 minutes for a drink they were out of, and instead of saying something just let me sit there. This morning I thought I might swing by give them another chance, but yet still the worst service imaginable. I sat at the empty drive thru for 7 minutes, never acknowledged once. No “we’ll be right with you” so I assumed maybe it was broken. I pulled up to the window. Sat th... read more

Si Youcef Ahmed yacine's profile image
Si Youcef Ahmed yacine 
a month ago
Tom Brooks (The Audition Master)'s profile image
Tom Brooks (The Audition Master) 
a month ago

Okay to me, Dunkin Donuts is...well, when I think of stopping for a couple of donuts (yes, two. I *want* more, but I'm usually sometimes kinda able to control myself), the feeling is the same as knowing I have an audition to go to. Or a self-tape to submit. I mean it's close - very close - to that feeling of arousal. Because I live to audition just as much as I live to act. Now it IS true that auditioning and acting doesn't make me drool. But eating those donuts...man, that's... Mm. So good. Oo, hey... maybe I should auditio... read more

Heather Shade's profile image
Heather Shade 
a month ago
Cynthia Marie's profile image
Cynthia Marie 
2 months ago

I got an iced tea and once home after taking a sip or two I saw something floating at the bottom of my drink. I called the Dunkin at this location and a man hung up on me and the next few times I tried calling my call was ignored or I got a busy tone. Finally a female answered and I told her my concern to which she replied "it might be mold from the machine I'm not sure the last time someone cleaned those". I am absolutely disgusted considering prices are going up and customer service and quality seem to be declining. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.9 star rating with 760 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 9:00 p.m. 

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