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834 Long Pond Rd, Greece, NY 14612, Greece, NY, 14612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
Arrived with my son, it was busy so I ordered online to save some work for the crew. After waiting about 15 minutes I double check the takeout area and see my receipt with my coffee and a bag of food. I wrongly assumed it was being worked on. After another 5 minutes I asked about my order. Turns out the only thing missing was 10 munchkins and a bottle of water. My sandwich and hash browns were just hanging out, getting cold from incompetent management and neglect. The coffee was not prepared as requested, either. Terrible le... read more
I recently visited this Dunkin' and asked for my order to be extra hot, since in the past my food has often been cold. The person at the drive-thru told me I would get my food “however it comes out of the oven” because they were extremely busy. I understand being busy, but that response was dismissive and unprofessional. Experiences like this feel like part of a bigger issue I’m seeing everywhere lately: declining customer service, rushed hiring, and workplaces that don’t seem to support their employees well. When employees ... read more
Dunkin' has a 3.3 star rating with 284 reviews.
Dunkin' is open now. It will close at 7:00 p.m.
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