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Dunkin'
- Coffee & Tea
- Silver Spring, MD
About this business
Location details
8401 Colesville Rd Ste 15, Silver Spring, MD 20910, Silver Spring, MD, 20910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 5:00 p.m. |
The customer service here is trash. It’s three women that work in the mornings during the week & they walk around the back instead of taking care of customers. They don’t greet either.
Impressively bad Dunkin'. I came in to order a frozen coffee and waited 5 min at the counter while the lone employee chatted on his phone in the back. When he saw me he didn't even put the phone down, but instead left it on speaker when he rang up my order. My resulting frozen coffee had something terribly wrong with the ice to coffee syrup ratio and was so bad I threw it away. Thank goodness there is another Dunkin' in town now.
Most times I stop here for a coffee have never had any issues. Nothing remarkable just standard chain food and drink.
I come here to get a large chai latte with two shots of espresso every other week or so. Usually they do a great job. But on weekends, the people working have no idea how to make anything so usually tasteful latte comes back to me with no taste at all. I don't usually spend $10 on a beverage for it to still just taste like cold coffee. I'd recommend MUCH MORE training for the weekend staff because I won't be coming back here on weekends unless they can give me what I ask for (and if I have to go back into the office on weekd... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.5 star rating with 228 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 5:00 a.m.
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