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Dunkin'
- Coffee & Tea
- Ashburn, VA
About this business
Location details
44795 Dulles Overlook Dr #180, Ashburn, VA 20147, Ashburn, VA, 20147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
The slowest drive thru I have EVER been in.
Customer service for the Dunkin corporation apparently doesn’t exist as i have reached out multiple times and no one has followed up with me or issued my refund. I never got my food items and the in store employees were too busy to assist appropriately since i even asked them for a refund. And then promptly was ignored the rest of my time there. Since then i have reached out multiple times trying to just get my money back for items I never received. This was over a month ago and i still have not received even an email or pho... read more
The customer service sucks! The young lady looked at me and walked off talking on the phone! smh All 4 people looked at me and watched me stand at the counter for like 2 minutes. Meanwhile one of the employees walks by me and then wait another minute before he says anything. I work in Customer Service and Food services! You never look at a Customer and don’t speak or try to assist. The place is a dump and this wasn’t my first experience but my last.
DON’T COME HERE ON THE WEEKENDS! Idk what happened but I believe the nice lady who was the manager doesn’t work here anymore. I literally came here every day and it used to be fantastic. Now you walk in and nobody knows what’s going on and it’s utter chaos. Can you at least greet me before you tell me to use the kiosk???
This is a note to the manager and supervisor. PLEASE monitor the cameras and observe how your employees are making their customers drink. This is my 2nd time I came to this location and ordered an iced caramel craze latte and was given cold and old expresso shot from a cup. Both times I visited the store it was slow and didn’t have customers so there is no excuse as to why I was served cold expresso from a cup when it should have been made the proper way from the expresso machine. These are reasons why beverages do not taste... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.7 star rating with 47 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
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