This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dunkin'
- Coffee & Tea
- Auburn, AL
About this business
Location details
2049 S College St, Auburn, AL 36832, Auburn, AL, 36832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
We use to get this DD every weekend, and I use to go in every other day to where I knew them by name and vice versa. Today, it was the worst service we have ever received. The girl in the drive thru with glasses, didn’t give her name nor a receipt like we asked and was very rude. Maybe she’s overwhelmed and I get that because of the rush but don’t be rude to customers when they ask questions! We were told we had to wait almost 20 minutes on food if we wanted it but everyone around us got theirs. We wanted hash browns and a s... read more
Worst customer service I have ever received at a dunkin. I have waited in the drive thru for over 20 minutes multiple times. Everyone seems like they hate their job. And god forbid they get your order wrong, they will throw the biggest fit I’ve ever seen even if they messed up your order.
Awful customer service. They always seem irate about being PAID to work. Someone, who looks like the manager, is always outside smoking a cigarette while drive thru is being asked to wait several minutes at the speaker. I love Dunkin’ but this location needs better staff.
Employee who took my order was incredibly rude, and messed up our order. I didn’t feel comfortable asking for it to be fixed because she was so hostile. She refused to help the person in front of us when that person complained about their order not being what they wanted. She was also yelling at other employees. I love Dunkin but don’t think I’ll be back to this location, which is disappointing.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.8 star rating with 698 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com