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Dunkin'

3.3

About this business

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product! 

Location details

In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin, OH 45005, 6830 Franklin Lebanon Rd, Franklin, OH, 45005, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 4:00 p.m.
Tue6:00 a.m. to 4:00 p.m.
Wed6:00 a.m. to 4:00 p.m.
Thu6:00 a.m. to 4:00 p.m.
Fri6:00 a.m. to 4:00 p.m.
Sat6:00 a.m. to 4:00 p.m.
Sun6:00 a.m. to 4:00 p.m.
3.3498 reviews
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Meagan Wolfinbarger's profile image
Meagan Wolfinbarger 
on Google
a week ago

Attempted to order at this location and ended up driving away with nothing. Customer service here is nonexistent. The girl over the speaker taking orders was EXTREMELY rude, confused, and unpleasant. I will never return to this location. 

Michael Lucas's profile image
Michael Lucas 
on Google
a week ago

The cashier was extremely rude and had an attitude right off the bat. Staff either needs replaced or retrained because they obviously aren’t the right fit for a customer service job or haven’t been trained in regards to working with the public. 

Karen Browning's profile image
Karen Browning 
on Google
a month ago

This Dunkin' is inside a Pilot. Service was so-so as only 2 workers to cover both counter and drive through. On the plus side, it was the same great Dunkin' menu. 

Braden Engle's profile image
Braden Engle 
on Google
a month ago

Sat in the drive-through for 20 minutes and nobody said anything 

Myrna G's profile image
Myrna G 
on Google
2 months ago

8:15 am and they still hadn’t starting making bagels for the day. The menus inside were not operating or even turned on. Had to go through the drive through. Seriously — Worst Dunkin I’ve ever experienced. 

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Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.3 star rating with 498 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open tomorrow at 6:00 a.m. 

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