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Dunkin'
- Coffee & Tea
- Franklin, OH
About this business
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Location details
In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin, OH 45005, 6830 Franklin Lebanon Rd, Franklin, OH, 45005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:00 p.m. | |
| Tue | 6:00 a.m. to 4:00 p.m. | |
| Wed | 6:00 a.m. to 4:00 p.m. | |
| Thu | 6:00 a.m. to 4:00 p.m. | |
| Fri | 6:00 a.m. to 4:00 p.m. | |
| Sat | 6:00 a.m. to 4:00 p.m. | |
| Sun | 6:00 a.m. to 4:00 p.m. |
The person taking my order did not ask if I wanted my refresher with tea or lemonade and instead assumed it was tea. At first I didn’t care because I should’ve remembered to say what I wanted it with as well. However, when I asked him if he made it with tea he responded “yea, I don’t ask because it’s usually tea.” I understand forgetting, but just not asking at all is in my opinion bad service. While he was remaking my drink the subways worker walks over and says he is “just there to entertain” and then after no laughter at ... read more
Extremely disappointed with my order made yesterday I ordered two beverages in which were filled to the brim with cold foam the woman who made them said this is how it’s supposed to look I’ve came to this Dunkin for over a year and have ALWAYS ordered the same thing and I’ve never been disappointed like this it was absolutely NOT Worth $10 it looks as if she hadn’t made enough of the drink itself so instead of taking a minute to correct the drink she just filled it up with cold foam after the cold foam settled the drink wasn... read more
You better have all day at this Dunkin . Slow and rude is what you'll get at this location.
Every time I go here there is always an issue, which is honestly my fault for coming back, but no more. Last time they told me they didn’t have iced coffee options available during a Saturday morning… Food has always been terrible and the customer service is even worse. Just close that location down it’s an absolute embarrassment.
Attempted to order at this location and ended up driving away with nothing. Customer service here is nonexistent. The girl over the speaker taking orders was EXTREMELY rude, confused, and unpleasant. I will never return to this location.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.3 star rating with 502 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 6:00 a.m.
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