Duke Pain Medicine

Joyce T. 

on Birdeye

11 months ago

Referral for pain management was denied without a reason. It took 2 months to receive the denial. Since no one at the clinic, I got a Duke Patient Care advocate involved. Another joke… It took 3 weeks for the Advocate to contact me. All she did was contact Dr. Dimon, the Director, and asked why the referral was denied. He stated that I needed to get my pain meds from either Dr. Boyd, a Physiatrist, or Dr. Gottried, a Spine Neurosurgeon. Well, both doctors do not write pain prescrptions. When the Advocate contacted Dr. Dimon ... read more

C Z. 

on Birdeye

4 years ago

I’ve been a pt at Duke Pain for 7-8 years. Ever since Prakken left, it’s been “Duke Circus for Dishing out Pain.” I’ve been through 5 providers, 4 of whom left — with good reason. I used to be seen monthly, but yesterday was my first appointment since FEBRUARY’22 (!!!!) Let me tell you, I’m a very experienced critical care nurse and I know what happens on the ‘other side of the stretcher.’ There isn’t much I won’t forgive, with ONE exception: ZERO TOLERANCE FOR HCPs WHO SIMPLY DON’T LISTEN. I didn’t tolerate it as a nurse (w... read more