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Duke Automotive
- Car Dealers
- Suffolk, VA
About this business
Specialties Duke Automotive has served Suffolk, Va., the surrounding Hampton Roads region, and north east North Carolina since 1968! At Duke you will find the best selection of new cars, trucks and suvs from Chevy, Buick, GMC and Cadillac in one location! We are well known for our quality pre-owned vehicle selection of Chevy, Buick, GMC, Cadillac, as well as Ford, Honda, Jeep, Toyota, Hyundia, and many more! The Duke service team is consistently recognized as one of the top customer satisfaction dealers in the country! We ha... read more
Location details
2016 N Main St, Suffolk, VA, 23434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
RecommendedSaw a 2018 Terrain online. Went to check it out and we were greeted by Al Hicks. He had us test driving in less than 5 minutes. He was great to work with. My family has shopped here for many, many years and this was my first experience with them. Very pleased!
Business response:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!
Mike V was very helpful with our purchase. Super nice guy and a great salesman. I highly recommend seeing Mike V if you need a vehicle.
Business response:
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just purchased a car from them. Mike V was good to work with, and Gerry was very accommodating. The process was quick and easy, and they went out of their way for me to inspect the vehicle before purchasing.
Business response:
Thank you Matt for the great recommendation, we all enjoyed working with you and helping you!
We had a decent buying experience but it has been downhill from there. We bought a 2020 vehicle with less than 10 miles. Three weeks later the air conditioner went out (during the record heat). The service department could not set eyes on it until the following week. Another dealership was able to assist. We purchased the exterior protection package. It took over 6 weeks to call to schedule application. If you can go elsewhere for service, please do so.
Business response:
Hi Tamika, I hope all is well now that I was able to get involved and help. I spoke with your husband and he was happy about getting the Smart Shield done and us picking it up and dropping off. I do wish we could have helped with the AC issue but given the circumstances we couldn’t see it that Thu afternoon and you all going out of town Sat I am glad it was addressed the following week. I really appreciate you alls business and please never hesitate to contact me directly at 757.539.8777. Thank you, Eley Duke.
I just want to say how awesome of an experience we had buying our new 2020 Tahoe. Mike Villella was amazing! Buying a vehicle isn't something a person does all the time, and in my case it had been 11 years. Mike took the time to go over EVERYTHING. I felt completely at ease; and let's be honest buying a vehicle is one of the most stressful things a person can do! I will definitely be returning to Duke and hopefully Mike will still be there when I get another Chevy!
I had a great experience purchasing my 2014 Nissan Altima. Mike V was very helpful. I highly recommend Duke.
Business response:
Thank U so much. We all enjoyed helping U! And we’re here to help with service. Just let us know.
had a great experience yesterday while by my 2017 Dodge Ram Mike the salesman knew a lot about the vehicle we were treated with kindness and respect and I would highly recommend Duke Automotive
I bought my brand new Traverse from Duke! Mike Conboy was so helpful and eager to help. I will send everyone I know to him for their vehicle purchases. Thanks again Mike for all your help!
completely lied to told one price over the phone got here and they switched it up. All over programming a key fob. ohhh your's has 5 buttons instead of 4. one button makes a $50 difference. will never come here again
Frequently asked questions about Duke Automotive
How is Duke Automotive rated?
Duke Automotive has a 4.8 star rating with 1,313 reviews.
When is Duke Automotive open?
Duke Automotive is closed now. It will open tomorrow at 7:30 a.m.
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