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DTE Energy
- Home Services
- Detroit, MI
About this business
Location details
1 Energy Plaza, Detroit, MI, 48226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Signed up through the automated system for a call back from a representative. As I was giving her my account number during the call back, she hung up on me and then never called back. Poor customer service!!!
DTE continues to provide abysmal and substandard electric services in the monopoly they’ve managed to create in this area. I have more faith in the stability of a large China dinner plate balancing on top of a pixie stick than my electricity. Two weeks into the new year and the same old crappy DTE. You all should be ashamed of yourselves and the worst part is that you are not. Absolute highway robbery, and an occasional $5 credit is a spit in the face of every single consumer who is subjected to your atrocious wiring. Utter ... read more
DTE customer service should be open at least 6 days a week. To close everything Friday evening at 5pm is very inconvenient for those who have business matters for later in the day or aren’t able to handle their business till the weekend! Then the workers are so ready to leave at the end of the day that they do not answer the phones even if a customer is calling before 5pm. This is people’s wellbeing not taken into consideration. Heat and lights are a necessity especially when a household has children ! This is absolutely una... read more
Bill is always over and I barely use electronics it would be nice to have a competitor for them I would gladly switch to another energy provider.
Frequently asked questions about DTE Energy
How is DTE Energy rated?
DTE Energy has a 2.7 star rating with 669 reviews.
When is DTE Energy open?
DTE Energy is closed now. It will open on Monday at 9:00 a.m.
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