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Drivers World - Virginia Beach, VA

4.7
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About this business

Established in 1998, Driver s World has a large inventory of pre-owned vehicles from various manufacturers, such as Chevrolet, Buick, Kia, Cadillac, Honda, Ford, Chrysler, Dodge and Toyota. The dealership offers repair and maintenance services, as well as inspects vehicles through its 253-point inspection process and a light reconditioning process. Its finance department offers warranty plans, financial packages, online credit applications, insurance programs and extended service plans through various banks and credit unions... read more

Location details

4200, 3700 Sentara Way, 3700 Sentara Way, Virginia Beach, VA, 23452, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
Review Performance in the last  
6 months
4.71,207 reviews
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Susan D.'s profile image
Susan D. 
6 years ago

Amy Perkins is a very friendly and helpful person. Made buying a car very fast and easy.Nice place to buy a car.Would recommend to anyone. 

Richard C.'s profile image
Richard C. 
7 years ago

Very poor customer service and the cars are over priced. The salesman "greet" you at the door but won't let you in the lot to brows and look at the cars unless you tell them what kind of car your looking for. Furthermore, they do not negotiate their prices. Their prices are firm and over priced. Then they want to hit you with their $600.00 processing fee even if you are paying cash for the car. The processing fee is supposed to be only if you are financing the car. They refused to lower the processing fee for a cash deal. It... read more

greta23's profile image
8 years ago

"Worst customer service!" Don't use their repair services! Samantha, who is the only person that you have to talk to is the rudest person, and that is putting it mildly. Then she laughs and chuckles because she knowsthat the so-called warranty with a 250 detuctable doesn't cover anything. So, in other words they sales you a piece of junk so you have to pay them to fix it. Go to a real dealership and service center, they actually do inspect the vehicle before you buy if. CarMax has them beat. Because this dealership is just D... read more

BRoese's profile image
14 years ago

Great Experience – I live in Circleville Ohio, I found my Dodge Ram at Drivers World and found the most helpful and professional staff in the industry. I was so impressed, I bought the vehicle sight unseen, flew to Va Beach and drove 9 hrs home. I will always remember my great experience everytime I turn the key on my Ram. Va Beach should be proud they have a business that can make a customer feel so informed and show such professionalism that he pays for a vehicle sight unseen. I will be sending a recommendation letter to D... read more

TimJim's profile image
14 years ago

dont believe the hype of their website – I can only discuss the experience I had when I took my car there to sell it to them. Based off the information on their website I was quite optimistic that they would offer me a fair price. This is what their website says, "At Driver's World, you can sell us your car without buying one from us. Just bring your vehicle in and we'll make you an offer, in writing, using current buying guides. Don't worry about Low Trade-In Figures from other dealers or expensive classified ads - just bri... read more

mandmsadler38's profile image
mandmsadler38 
15 years ago

Horrible Service, staff members!!! – These people are the worst! It's been over a month since my husband and I bought a car from these people and we are still having almost daily chats with them. The sales person Tim is not organized and lost paperwork, not to mention he does not answer the phone or return e-mails. The manager Mike tries to smooth things over and FAILED. We get a letter in the mail from the finance company saying they have not recieved the first payment, which was paid through Drivers World OVER 10 days befo... read more

gray3z's profile image
15 years ago

Wow what a refreshing change of pace. – I had been trying to sell my truck for a while and tried every avenue available. I went to local dealerships includeing Driver's World and Carmax. Carmax was very "clinical" and cold with me and they offered a little less than Driver's World and didn't seem to care about me or my situation. Driver's World on the other hand helped me with trying to sell my vehicle on my own, they gave me a ton of info and history reports as well as alot of good advice on how to sell my truck. In the lon... read more

usnret's profile image
16 years ago

Don't sell your vehicle to Driver's World – Very clean & friendly - HOWEVER - Driver's World won't give you a fair deal on purchasing your vehicle. I brought in a 2006 Tundra (2 yrs old) w/ 9500 miles for a purchase appraisal. Super clean. NADA (this zip code) listed $19.9K for Trade Value and $23K for Retail. Kelly Blue Book (again, for this zip code) offered $19.6K for Trade Value. I was expecting a "low ball" of 18,5K to 19K. DRIVER'S WORLD offered me their "Kelly" value at $16K. I 've seen this truck for about $23K in lo... read more

teds's profile image
16 years ago

Would NEVER deal with them again – I'm not sure about if you are buying from them, but if you are selling them your vehicle they will shaft you big time, their word and the paper they write up with the price means nothing! We were in a bind and had to sell a truck. So on the advise of a very good friend I came down from PA for a weekend to help a family member sell the truck. I went to Drivers world and they asked me a bunch of questions about it and I answered them all. I told them it was in a minor accident with some bushe... read more

Frequently asked questions about Drivers World

How is Drivers World rated?

Drivers World has a 4.7 star rating with 1,207 reviews. 

When is Drivers World open?

Drivers World is closed now. It will open on Sunday at 12:00 p.m. 

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