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Drive Fast USA
- Used Car Dealers
- Omaha, NE
About this business
Location details
4880 S 96th St, Omaha, NE, 68127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DRIVE FAST USA STAFF ARE NOT HONEST They charge me $130 instead of $60
Business response:
We are very sorry to hear that you are unsatisfied with our business. We strive to service our customers with the best customer service possible and apologize we did not accomplish this with you. You were set up on our Collateral Protection Coverage and as a monthly pay customer the charge is in fact $130 a month. Our bi-weekly customers are charged $60 per payment for our CPC coverage. We apologize for any confusion and we wish you the best.
Great staff and they go the extra mile to help. Love my SUV!
i pruchased a vehicle with drive fast usa in omaha. i set up automatic payments with my financial company. i got a call when my payment was due stating they have the incorrect account number. i made my payment and corrected the wrongful info. after doing so my next payment i received a second number stating they still have the wrong number and was not set up for auto pay. after fixing their mistake and micromanaging the call, i saw 2 4.99 charges. i aquired a stop payment on these costing me 70$. not once did anyone mention ... read more
While my issue is more with **************, the experience of buying the car,a year ago, was great.Yes they do not have grace periods on payments,the ladies I deal with,Haley, Katarina,Denise,Dakota and whoever else don't really communicate with each other as far as when you make a payment. I spoke with Denise on 10/14 about my payment for 10/15.U had a payment arrangement of a previous payment being split in 2,equally between that payment and the rest on the next.I realize paying 500 ish a month for my car is insane and I'm... read more
Great staff. Jackie makes you feel very welcomed. Only thing I don't like is they do no have a grace period for payments. No differed program. Life happens for all reasons through all seasons. Should be a little lead way for their customers. After all we paying a lot of money.
Business response:
Lavita, thank you so much for the review! We're so pleased to hear you had a great experince with our staff and Jacque took such great care of you. While we do expect our customers to make on time payments we do understand life happens and issues arise, so we do work with our customers as long as we have solid and continual communication with them. We can't tell you how much we appreciate your business and look forward to serving you for years to come!
Great staff. Jackie makes you feel very welcomed. Only thing I don't like is they do no have a grace period for payments. No differed program. Life happens for all reasons through all seasons. Should be a little lead way for their customers. After all we paying a lot of money.
Business response:
Lavita, thank you so much for the review! We're so pleased to hear you had a great experince with our staff and Jacque took such great care of you. While we do expect our customers to make on time payments we do understand life happens and issues arise, so we do work with our customers as long as we have solid and continual communication with them. We can't tell you how much we appreciate your business and look forward to serving you for years to come!
Frequently asked questions about Drive Fast USA
How is Drive Fast USA rated?
Drive Fast USA has a 4.6 star rating with 885 reviews.
When is Drive Fast USA open?
Drive Fast USA is open now. It will close at 5:00 p.m.
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