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1401 N Interstate 35 Frontage Rd, Round Rock, TX, 78664, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Never had bad experience with the sales dept, but the service dept is complete joke. Don't get lured in by the cheaper than dealer prices, you get what you pay for. I brought in my front wheel with the tire, off the bike at 9am and was told I would have to leave it for a couple of days...REALLY?! You can't find 15mn out of 9 hour day to swap a tire for a customer that's purchased 3 bikes?! Guess where I will not be bringing the bike to get the rocker gaskets replaced once I get the tire back on. I'll most likely start buying... read more
Business response:
Hi Shawn, Sorry you had a bad experience with our shop. We have been growing so fast that its been hard to keep up with demand, so our service department has been hit with a 3 to 4 week lead time to even do a simple oil change. I hope you can understand that its not lack of standards but we have best shop around and everyone wants our help not others. We would love for you to still be apart of our community! I would love to contact you directly but your name does not pull up in our system. You can always call me directly, Ni... read more
Just picked up a Street Glide from Dream Machines. Aaron Ferris was great to work with. This is how all vehicle buying should be done. He walked through everything about the bike, negotiating was simple, nothing hidden. Post sale, he made sure everything was done to my liking. Would I buy another bike from him, absolutely! Should you go get your next bike at Dream Machines, yes. If you're in the market and don't want to deal with pushy sales people who only treat you as a commission, then check out Dream Machines and ask for... read more
I bought a used motorcycle from Costa Rica, and when I arrived to the store everything was ready for my road trip. John was my dealer and he was perfect, but all the team was awesome with me and they was helpful and funny =)
I bought my first bike from Dream Machines in 2013 and my wife's first the following year. We recently returned to trade in her bike for an upgrade. Eric has been great to work with each time. Joey and the service department also do a great job. We'll be back to see Eric when it's time for our next trade in.
Thank you Rudy and Eric! You are a true team and have addressed all of my concerns including delivered to my door nearly 1000 miles away
I just bought my first HD here. Eric was my salesman and I feel he went out of his way to get me onto the bike. Great customer service, and quick to get back to me with whatever question I had. I would absolutely recommend Dream Machines Indian to anyone and Eric as the salesman.
Great customer service. I had a great experience at this place and purchasing my first motorcycle. John was awesome! Thanks
Purchased my harley from Eric today, this dude is awesome, if you want a new bike, call dream machines and ask for Eric, he makes it happen.
Tom Burnz is AWESOME! Actually the whole staff is great. The service from all of the folks here is second to none. I am looking forward to a continuing relationship with Dream Machines in the future.
Dream Machines Indian Motorcycle has a 4.7 star rating with 806 reviews.
Dream Machines Indian Motorcycle is closed now. It will open tomorrow at 9:00 a.m.
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