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Dragonfly Ponds & Patios LLC

4.9

About this business

Dragonfly Design and Build is a landscape construction company. We start by drafting a custom 3D design for our clients. After a design is approved we follow up with building our clients a beautiful and unique space that is constructed using the highest quality products and building standards. 

Location details

15 Lake Shore Dr, Sterling, MA, 01564, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.982 reviews
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Michael Kirkpatrick's profile image
Michael Kirkpatrick 
6 years ago

Was hired to rebuild our pond and waterfall several years ago. Has not responded to repeated emails/phone messages regarding a significant water loss in pond observed this year to check out. I assumed he would have honored his work by responding back to us or at least stopping by to isolate the source of the water loss. 

Business response:

Michael - I'm sorry we have not been able to get to your home to get you a free estimate. We have had more inquiries in the past month than we have been able to keep up with for work. I believe six years ago we re-built and fixed a poorly constructed waterfall and pond built by another contractor and you were very happy with the work that we did. Since then I'm not sure if you or other contractors have moved or worked on any of the waterfall but this could be the source of the problem if rocks were moved or displaced. It is ... read more

Kevin Bourinot's profile image
Kevin Bourinot 
8 years ago

We could not be happier with our new patio area by Dragonlfy Ponds and Patios! Since we didn't know exactly what we wanted, Tim designed and presented us with some layout options that would work well with our backyard. He helped us make the best choices possible for a relaxing country setting. The crew was fantastic. They were neat, efficient, professional and courteous at all times. The quality of work is superior. I would highly recommend this company! 

mary lou woodford's profile image
mary lou woodford 
8 years ago

Dragonfly Ponds and Patios was the BEST!. Tim was amazing to work with. I told him what my budget was and he helped me figure out a plan that worked for us. The crew that works for Dragonfly are very professional and complete work on schedule. My backyard look amazing! I would refer them to my friends and family any day of the week! 

Carolyn Blanchette's profile image
Carolyn Blanchette 
8 years ago

We recently hired Dragonfly Ponds & Patios LLC to install a walkway and patio in our front yard. We are extremely satisfied with the outcome of the project. Tim was quick to respond to our email requesting an estimate and provided a beautiful 3-D design and estimate in a timely manner. The work was started and completed in the timeframe discussed after we accepted the proposal. His team was polite and professional and left the work area clean. We have received many compliments on the work from our neighbors as this project g... read more

daniellemduplessis's profile image
daniellemduplessis 
8 years ago

Dragonfly understood our vision right away and put it in a 3D design. It was exactly what we envisioned and the end result transformed our home. From the first meeting until the last day of work, Tim was very responsive and professional throughout the project. His crew worked hard and were respectful. They provided their opinions when I asked them and were a pleasure to have around. They exceeded our expectations on price, quality, and time. We are already planning to use them again and would whole-heartedly recommend them t... read more

jedburdick's profile image
jedburdick 
8 years ago

We loved working with Dragonfly Ponds! They were so professional and super nice! They were great listeners and were very in tune with what we wanted. The job came out beautiful! We recommend them to everyone! 

rick_fleck's profile image
rick_fleck 
9 years ago

Dragonfly came in and removed an old patio near our pool. They then constructed a new, larger patio. The thing we really liked about Tim and Dragonfly was the ideas they brought to the project. They came up with great suggestions that improved upon what we wanted to do and gave us a much better, more practical and aesthetically pleasing final product. We also threw some curveballs at them and they proved to be excellent problem solvers. All of the crew were complete professionals, easy to talk to and easy to work with. They ... read more

rbernier02's profile image
rbernier02 
9 years ago

My partner and I recently worked with Tim and his team on some trees we wanted planted in our backyard to give us the needed privacy we were looking for. Initially, my partner and I had our minds set on what we had wanted but after we met with Tim we soon realized we would have made the wrong decision. The trees that were suggested were promptly installed and the finished product looks terrific. Many thanks to Tim and his thoughtful approach - we couldn't have done it with out you! 

graceco92's profile image
graceco92 
9 years ago

Tim and his staff recently installed a stone pathway and large patio. We were very pleased with his work. The guys were extremely hard working, professional, and courteous. Even on the hottest days of summer, they worked diligently, making sure we were always happy! Tim is a great person to work with! 

Frequently asked questions about Dragonfly Ponds & Patios LLC

How is Dragonfly Ponds & Patios LLC rated?

Dragonfly Ponds & Patios LLC has a 4.9 star rating with 82 reviews. 

When is Dragonfly Ponds & Patios LLC open?

Dragonfly Ponds & Patios LLC is closed now. It will open tomorrow at 6:00 a.m. 

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