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Draelos Matthew T MD
- Doctors
- Edmond, OK
About this business
Location details
1600 Medical Center Dr, Edmond, OK, 73034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very incompetent, the front desk personnel never answer the phone nor return phone calls. The PA that treated my husband up and left the clinic with no contact to us as we had an appointment scheduled with him. They are a poor excuse for medical help and I would not recommend them to anyone.
I've been a patient of this practice an they have done nothing but help me. Their staff and the providers are always working to make sure I get what I need. I would recommend them to anyone. They are truly the best.
On my last appointment, the PA or NP (whichever she was) that I saw knew nothing about my medical history. She was unaware that I had bypass surgery several years ago, that I had a stent installed nine years ago, nor did she know that I had had a kidney transplant. It is obvious that she walked into the exam room totally unaware of who I was, unprepared to discuss any treatment plan, and she had definitely not read my medical file. The turnover of personnel at this practice is unbelievable.
Front office staff are incompetent. Clinical staff do not return phone calls. The entire practice is a complete mess. Disappointed all around and looking for a new Endo.
Dr. Draelos & staff were very caring & compassionate. Dr Draelos could not have been more thorough in exam & explanations. Highly recommended!!!
Staff is apathetic and rude, phone calls go unanswered and they are unresponsive. I feel these people are literally putting my life at risk with their game playing. It’s really a shame because my experience with Dr. Draelos has been pleasant. The staff cancels my follow ups and reschedules me for months down the road. When I ask what I should do because I’m symptomatic, they say, I don’t know what to tell you. Really? I’m so frustrated. Do yourself a favor,go anywhere but here.
Never returns calls. Had my referral for weeks and never called to schedule me, even after me leaving message after message stating I was leaving town and needed issues resolved. This practice cannot keep their PAs for a reason....those people, like the patients calling deserve better. If I ever get my referral processed by Mercy to another location I will go there, but I never will go to this office.
Dr Drealos and staff are absolutely wonderful. Educating patients about illness and How best to take care of oneself.Thank you dr. Draelos and staff you've helped me tremendously to know , understand and treat my illness.
In the several years we've been to this office, we've seen Dr. Draelos once. The rest of the time we see his physician assistants. His PAs are nice, but overly concerned with test results rather than patient reported symptoms. The staff in the front office are incompetent, rude, and generally unpleasant. Many times, I've seen them talking amongst themselves then scowling or rolling their eyes when a patient comes up to the [closed] window. Do not go to this office.
Frequently asked questions about Draelos Matthew T MD
How is Draelos Matthew T MD rated?
Draelos Matthew T MD has a 3.3 star rating with 69 reviews.
When is Draelos Matthew T MD open?
Draelos Matthew T MD is open now. It will close at 4:30 p.m.
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