Dr Wagner's Southridge Optical

rande b. 

on Citysearch

8 years ago

MADE AN APPOINTMENT AND AFTER ALMOST AN HOUR LEFT. THEY TAKE IN WALK IN'S FIRST. STAFF TO BUSY TALKING TO FRIENDS. IF YOU DO PLAN ON MAKING AN APPOINTMENT MAKE 2 TO 3 FAKE ONES IN FRONT OF YOURS TO CANCEL OUT THE WALK IN'S. 

Kayla H. 

on Citysearch

9 years ago

SAVE YOUR MONEY!!! I HAD GONE TO DR.WAGNER PREVIOUS YEARS FOR ME AND WHEN MY GLASSES BROKE I TOOK THEM BACK SINCE I HAD PROTECTION ON THEM. THE GIRL WHO WAS WORKING THERE ADVCD ME IT WOULD TAKE TWO WEEKS TO GET NEW FRAMES. 3 1/2 WEEKS LATER I STOP IN AND THEY TELL ME OH WELL WE HAVENT CALLED BECAUSE THEY NO LONGER MAKE THESE FRAMES???? YET I HAD PURCHASED THEM THAT YEAR. AND I UNDERSTAND THAT IS OUT OF THEIR CONTROL BUT WHY NOT CALL????? THEN I HAD TO PURCHASE NEW FRAMES AND PAY FOR THEM. NOW HERE I GO TWO YEARS LATER THINKI... read more

WaukeshaConsumer 

on Citysearch

10 years ago

PROFESSIONAL REVIEW >>> Dr. Wagners office is located inside Southridge Mall. This office predominantly caters to : Low income, uninsured/underinsured, basic needs clientele. It offers a complete eye exam, disposable contacts, & pair of glasses for $99. Call ahead and set up your eye exam time and date. What to expect when you arrive : 1). a very busy office in a small area. 2). expect seeing children, low income families, and the elderly. 3). your time with staff will be shorter than with other optical stores. 4). your sele... read more

Luis A. 

on Citysearch

11 years ago

Save your money and go elsewhere! I DO NOT recommend. Shady business. I went in to get my annual prescription for a contact fitting, he was recommended to me for his "low prices". I've been using contact lenses since I was 14, I know about brands and pricing. You should too if you've used contacts for a long period of time if not do your research. During my visit, I requested to stick with my prefer contact brand I've been using for two years. Dr.Wagner was very receptive and agreed they were the best fit for me. He prescrib... read more

Lynn H. 

on Citysearch

11 years ago

I love Dr. Wagner! He is accessible, intelligent and is willing to take the the time to articulate concerns or to explain procedures. His office is often very busy, but that is just an indication of good service. Why would there be so many people if he wasn't good? I will definitely be going back. 

Leti P. 

on Citysearch

12 years ago

What a great office! Any of the bad comments below should just be ignored! I just came back from an appointment at Dr. Wagner's. I heard about him from a friend and did a bit of research on my own before going ahead to make an appointment. They really do have the best prices around. In addition, the staff was outstandingly helpful and Dr. Wagner was SO nice. I will definitely be recommending him to friends! 

Ryan U. 

on Citysearch

12 years ago

Much like a couple of the other's that commented here, I started using Dr Wagner several year's ago after my wife's good experiences. Dr Wagner is very pleasant to work with and seems polite, friendly, and professional. My problem is with his staff. After reoccurring eye infections and corneal abrasions with a particular brand of contact, I contacted their office to see if I could try a different brand of contact. The staff appeared more concerned about pushing more product on me and selling more product than the condition o... read more

J J. 

on Citysearch

12 years ago

I wouldn't count too much on BobL674's commentary (due to his hormones leading his opinion rather than quality service). I have been a long term client for Dr. Wagner. When I first began going to Dr. Wagner's, everything was fine. He seemed like a nice guy with a quality practice. The last couple of times I have visited haven't been so great. When I came in for my most recent eye exam everything was so rushed and when I had asked questions they seemed to be shrugged off. I have worked in the medical field before and I am not... read more

Bob L. 

on Citysearch

13 years ago

Just returned from a great appointment with Dr. Wagner. Major thumbs up! I'd ignore the few bad reviews below. I called around and these really are the best prices I could find. AND I thought the staff couldn't be more helpful (with some really hot girls too).