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Dr. Terry D. Hashey, DO
- Doctors
- Jacksonville, FL
About this business
We use a team approach to achieve wellness in each of our patients - one patient at a time. Technology helps us achieve scientifically proven treatment goals. The leading causes of illness and death in the United States are related to behaviors - exercise and eating. We help our patients optimize their health through an understanding of their behaviors. Our practice utilizes a traditional Family Medicine framework with an emphasis on prevention.
Location details
9191 R G Skinner Pkwy #603, Unit 603, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad communication with front desk staff - lies, excuses and bad attitudes are what you receive when you call or go to the office to find out why your pharmacy hasn't received refill prescriptions. Forced to threaten legal action to obtain medical records. Surgery cancelled by Dr. Hashey "on a technicality because I can" (his words, not mine), for something he approved over 6 months ago and was not involved with otherwise. Sadly, this cancellation was solely due to my request for medical recor
I have been a patient for about 4 years. I am very comfortable in this office and I adore Dr. Hashey. He listens and is interested, gives good medical advice and tells it like it is. I see his P.A. quite a bit also, she is very good also, knowledgeable and always remembers what we discussed the time before for follow up. I like all the upgrades and the addition of the patient portal. Makes it very hard to miss an appointment or a test result.
We have been seeing Dr. Hashee for a year; we moved up from Central Florida. We like the Medical Assistants very much. They do a good job prior to the Dr. coming into see you. We find them and the front office very, very organized. Dr. Hashee is an excellent listener and has a wealth of resources to refer one to if there is a more serious problem that needs to be addressed by a specialist. This is a very important quality that your Family Doctor must have.
I’ve been going here for almost a year and it has sharply declined. This office is struggling. Billing system is broken, referral system is broken, phone/message systems are spotty, and staff does not return calls. When I bring up these issues I get a rude or aloof response. I like the health app they work through, but that’s about it. I hope they fix the systems and the bad attitudes.
Business response:
David, thank you for your comments. I am sorry for your experience and will be happy to address them.
Nice Guy, Good Doctor. Terrible support staff. Megan, the receptionist can't handle the phones and the front desk. The office manager is very poor at getting prescription's to the pharmacy. I have called on several days in a row and no one has answered the phone. In closing , Good doctor but if you need prescriptions done than probably not for you. I'm looking for a new doctor, I can't get someone at the office on the phone 80% of the time!
Business response:
Anthony, I am sorry for your frustrations. We work to make all our policies clear. I am glad you chose to stay with us and have had good experiences since this posting. We would appreciate you updating your review.
Very compassionate and knowledgeable physician who is not afraid to give you whatever time is necessary to allay your concerns and medical issues. We were very impressed with his thoroughness and his ability and desire to head right into our concerns. He has a great personality which made it much easier for us to address all of our issues.
Business response:
Thank you for your kind words. We endeavor to treat everyone like family.
Caring physician who takes the time needed to ask and answer questions. Provides excellent care. Staff is always pleasant and helpful.
Business response:
We enjoy our patients. Caring and healing is our calling.
The office cannot give me a correct bill. I pay every time I'm there, yet I get bills from their 'billing department' that don't match up with their system! It's infuriating to get bills in the mail saying my payment is 'seriously past due'. To rectify the problem I have spoken with the manager multiple times but she won't call me back with info as promised. This place also charges you $30 for 'tobacco counseling' if you say you smoke! Apparently 'you should stop smoking' is worth $30.
Business response:
I am very sorry for you experience. Unfortunately, we must follow legal and contractual guidelines regarding billing. We return all clinical calls the same day and billing calls within 24 hours. We would like to discuss further if we can be of any assistance.
Friendly, professional demeanor; efficient, friendly professional staff. Lots of communication can be done over the phone or online. Uses an automation system that allows patient access to all information and records from online.
Business response:
Jim S, Thank you for your kind words. Everyone is special and needs attention and caring.
Frequently asked questions about Dr. Terry D. Hashey, DO
How is Dr. Terry D. Hashey, DO rated?
Dr. Terry D. Hashey, DO has a 3.4 star rating with 59 reviews.
When is Dr. Terry D. Hashey, DO open?
Dr. Terry D. Hashey, DO is closed now. It will open tomorrow at 8:00 a.m.
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