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Dr. Tavel Family Eye Care
- Optometrists
- Richmond, IN
About this business
Dr. Tavel is a family-owned business operating 21 store locations across Indiana. Each store offers a range of eye health services that help patients correct...
Location details
4523 E Main St, Richmond, IN, 47374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Do not ever go here. They treat you so nice when you go the first time but then when you return glasses 8 days later (Feb 19, 2024) because they made the wrong lenses ( for a blind person 🤪) then they are very rude. They told my Insurance company (United) that I did not return the glasses when I handed both pairs to them. Plus they charged me $19.96 on top of my insurance. They were paid for 2 pairs of glasses from my Insurance Company. Do not ever use this place. I should of read the comments before I ever went. Please rea... read more
Do not ever go here. They treat you so nice when you go the first time but then when you return glasses 8 days later because they made the wrong lenses ( for a blind person 🤪) then they are very rude. They told the Insurance company I did not return the glasses when I handed both pairs to them. Plus they charged me $19.96 on top of my insurance. Do not ever use this place. I should of read the comments before I ever went.
After being rescheduled twice, I walked in and stood for 2 minutes before anyone spoke to me. Then was presented with pure rudeness from not one but two team members. I gave them my insurance card and smiled the whole time trying to be pleasant. And they looked up my info and said I have another insurance, they can't see me that day. I had to call a 1-800 number and find out a cancel date to an insurance from over 7 years ago. Told them I'm not jumping through hoops to verify an insurance that has been canceled almost a deca... read more
Dr transposed one of the numbers on my prescription and i couldn't see out of one lens. When I told them I couldn't see, they told me to keep wearing them. I demanded to bring them back, the dr. immediately saw the prescription was wrong. They ordered a new lens. When I went back to get the new lens in, the person scratched my lens and i have sharp pieces of plastic sticking out. She said she would order me a new pair. They never ordered a new pair. Took many weeks to get glasses, and i have scratched lenses and sharp points... read more
Had my exam virtually, was not informed about this beforehand,.. I would not have said yes. Was awkward and rushed, the doctor online seemed annoyed that she was there. Got my glasses- screens/reading is blurry to me still. Asked for another appointment, got told nah, we’re pretty busy- we’ll just call you whenever there’s a cancellation. Months passed and nothing. Not returning. Edit: removing a star because of how much they don’t care about these reviews. Absolute joke.
Frequently asked questions about Dr. Tavel Family Eye Care
How is Dr. Tavel Family Eye Care rated?
Dr. Tavel Family Eye Care has a 4.7 star rating with 541 reviews.
When is Dr. Tavel Family Eye Care open?
Dr. Tavel Family Eye Care is open now. It will close at 6:00 p.m.
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