Dr. Tatiana L. Hernandez, MD

Anonymous 

on Healthgrades

2 months ago

I’ve had a consistently frustrating experience with this office, especially with managing routine prescriptions for conditions like high blood pressure, diabetes, and heart issues. Refills were frequently delayed, requiring multiple follow-ups on my end. Communication with staff was hit or miss - some were kind, others less so. I was surprised when a long-standing heart medication wasn’t refilled unless I scheduled a paid visit, even though it was part of an ongoing treatment plan. The office manager explained it was policy,... read more

Richard 

on Healthgrades

2 months ago

Caution Advised with This Practice I’ve had a consistently frustrating experience with this office, particularly when it comes to prescription management for essential medications such as those for blood pressure, diabetes, and heart conditions. Timely refills have been a recurring issue, regardless of medical urgency. I’ve lost count of how many times my pharmacy requests were overlooked, resulting in me having to follow up repeatedly to ensure prescriptions were sent. Communication with the front office is inconsistent—som... read more

Anonymous 

on Healthgrades

11 months ago

Staff was friendly but i had a problem and she did not seem interested in find a solution for my concern. I went to another doctor and definitely showed interested in helping me with my illness. and started a treatment. 

Anonymous 

on Healthgrades

2 years ago

She refuses to send me to a diabetic doctor, because she feels she can treat everything, when I feel I would like a second opinion given that I take so many different medications . I always have to call her office, because they never send in all my medications . I Guess it’s hard when most of your family is your staff. We don’t always agree on things. She took my Devon G6 away when my insurance covered it after one year telling me that I no longer needed it and it’s cost the insurance too much. Well I pay a lot for my insura... read more

Diana F Chiavetta 

on Healthgrades

2 years ago

I am seeing Dr Tatiana Hernandez and found that she's very detailed on explaining blood test result & any other tests, her assistant Sarai has helped when my prescription is held by my insurance. I haven't had any problem with her staff. I recommend her ! 

Mona L. 

on Healthgrades

3 years ago

I have had Dr. Hernandez for years, at first things ran smoothly at the office but as the years have passed I have seen front office staff come and go. I have had lab work results that the office failed to call me about, prescription refills are a nightmare, doctor does not call back when you call in and request a call back, new staff has to ask over and over where does medicine is called in. Effective staff never stays around long. Honestly, can the doctor look at me instead of looking at a computer? 

Catherine Krysinsky 

on Healthgrades

3 years ago

Wait times are too long, my drug store is always calling me to call dr cause they have problems renewing prescriptions through the office. 

M 

on Healthgrades

4 years ago

While I do like Dr.Hernandez, I’m sorry to say the office staff borders on incompetence. Not too big a deal I quess, be prepared to be on hold 15 to20 minutes! Has taken me multiple phone callers to get a proper referral, authorization to a specialist That should have been taken care of while I was IN the office. I will be changing Dr.’s only as good as your staff! 

Irma Padro 

on Healthgrades

6 years ago

Always takes the time and interest in treating her patients. Listens to your complaints and takes the necessary action to get to the bottom of the problem. Very patient and has excellent bedside manors. Her new addition to her office (Dr. Castillo is also very much like her). Staff is friendly and cooperative. Highly recommend both of them!