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Dr. Shawn D. Burton, MD
- Family Practice
- Houston, TX
About this business
Dr. Shawn Burton, MD is a family medicine specialist in Houston, TX and has been practicing for 18 years. She graduated from Texas A&M College Of Medicine in 2001 and specializes in family medicine.
Location details
2200 Southwest Fwy #333, Ste 333<br>Magnolia First Family Medicine, Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Burton's office staff are very busy that's part of the job. We usually get there a little early to avoid being late. Once checked in the process goes fairly fast. Dr. Burton takes her time to acknowledge her patients and she calls them by name. Dr. Burton is a great doctor and a great healthcare provider.And she cares for her patients. Keep up the GOOD work Dr. Burton. Glo's Hope HCS
Dr. Burton is knowledgeable and caring. The issue that I have is with her front desk receptionist that plays games with the phone. When you call because you have an issue, she acts as if you are annoying her. She places you on hold without letting you know that she is doing so. In addition to that you will be holding 10 minutes or more, and get hung up on. When I addressed her, she said that wasn't me. Big lie! I will not be returning, this is the second rude receptionist that I have encountered there. Tired of telling the d... read more
My experience with this Dr is absolutely the worst that I've ever had in my entire life. I have had to call the office constantly for lab results, test results, referrals, medication refills without success. I have had to drive to the office to get any results. I have spoken to Dr Burton about her staff, however they have only gotten worst. I have been waiting for them to send my test results and one medication refill for three months. IM DONE!!!!!
I had a wonderful experiences at Dr. Burton office I think she is a wonderful doctor when you have appointment with her you do not not have to wait a long time.
My service here at the Doctor is always pleasant and I love the staff. Of course I love my Doctor Dr. Burton she’s such a sweet person.
The absolute worse staff I have ever encountered. The attitude, rudeness, and egos in this office pushed me away. Dr. Burton began to take on the negativity and attitude of the office staff, which was very disappointing. You will feel as if you do not matter, as well as if you are a burden, and everyone in this office will make you feel this way. The staff needs to be tossed, and Dr. Burton needs to start over with professionals who truly care about the sick.
BEWARE : Do not go here is you have any respect for your health! 1. The staff here is THE WORST. I have had to call 5 or 6 times and have been given inconsistent responses. I cannot get lab results. I am NEVER called with my results even though told I'd be called. 2. I just pulled my lab results for the last year to switch providers and see HIGH (abnormal) test results that were never shared nor discussed with me. WOW! I had high cholesterol and WBC and this was reported for months. DO NOT!
Staff sucks, they never answer the phone, I hate this office. Doctor Burton is very professional but she needs a new staff ASAP
Dr. Burton is an EXCELLENT doctor...but a doctor is only as good as his/her staff. Her staff is among the worst in the business. They have attitudes that can sour your mood. They fail to provide basic things for which they are paid 1. They NEVER call you back with test results. EVER. When you call them looking for the results, they act annoyed. 2. They NEVER call in any Rx as promised. I once waited a week to get my meds 3. They mess up billing to your insurance. You will be sent to collection
Frequently asked questions about Dr. Shawn D. Burton, MD
How is Dr. Shawn D. Burton, MD rated?
Dr. Shawn D. Burton, MD has a 3.9 star rating with 105 reviews.
When is Dr. Shawn D. Burton, MD open?
Dr. Shawn D. Burton, MD is closed now. It will open at 8:30 a.m.
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