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Dr. Shawn D. Burton, MD

3.9

About this business

Dr. Shawn Burton, MD is a family medicine specialist in Houston, TX and has been practicing for 18 years. She graduated from Texas A&M College Of Medicine in 2001 and specializes in family medicine. 

Location details

2200 Southwest Fwy #333, Ste 333<br>Magnolia First Family Medicine, Houston, TX, 77098, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri8:30 a.m. to 1:30 p.m.
SatClosed
SunClosed
3.9105 reviews
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Anonymous's profile image
a month ago

It was extremely comfortable. I’m a black man whom hates going to see the doctor, haven’t been in 6 years until this week. They are all relieved my nerves and phobia will doctors visits. Very knowledgeable and helpful. Thank God for the whole staff. 

dgree's profile image
11 months ago

She was great 

Anonymous's profile image
a year ago

I never leave online reviews, but feel that I need to warn people about this place. I was a patient for a few years, probably 20 appointments over that time. Despite showing up on time every time, I never waited less than 1.5 hours to be seen. I really mean 'never.' One time was over 3 hours.The front desk staff are extremely rude. No level of politeness will cause them to act like they don't loathe every second they are on the phone with you, even for simple requests. If you have follow-up questions on anything, forget it. ... read more

Anonymous's profile image
a year ago

Dr Burton is great, She listens and takes her time. He office staff is awful. Wait is always long in person and on the phone. They repeatedly make billing mistakes, so the onus is on me to deal with insurance, other providers, labs. Melissa especially rude and unprofessional. I avoid care not to deal with those people. 

Eva's profile image
2 years ago

I love Dr Burton I have been going to her since 2011. She is patient and visits are never rushed she it extremely thorough 

Pamlin Collins's profile image
Pamlin Collins 
4 years ago

Dr.Burton is a caring, person but her staff keeps you holding on phone 30 to an hour then when I need paperwork done it takes 2 weeks and I have to call every day then call the agency who needs the paperwork for 2wk to make sure it's done 

Anonymous's profile image
4 years ago

I have been going to Dr. Burton for over 10 years. She is great and her health assistants are great. However, the newer front desk assistants are terrible. I have been requesting a referral for over 3 months and Emily has not only not send them. I have called weekly reminding them to please send the referral, but she keep coming up with excuses. While I understand we are in the middle of a pandemic, I have ended up in the ER and at an emergency clinic, because of the total disregard of this clinic. The last time I called she... read more

Jonathan Mizell's profile image
Jonathan Mizell 
4 years ago

I don't know what the people who gave bad review are taking about I love DR BURTON and her staff keep doing what you're doing and God bless yall always ???????? 

Carolyn Tottenham's profile image
Carolyn Tottenham 
4 years ago

Dr. Burton is an excellent physican from my point of view, however the office staff, the ones that I have come in contact with are very very inefficient and lackadaisical. I am a healthcare professional and I actually don’t understand how they are retained. Most of the reviews I read all express the same point of view. Dr. Burton is great but the office staff sucks. Except for the phlebotomist, who is the only one in that staff that has any customer service skills. And she is always neat, personable and efficient. 

Frequently asked questions about Dr. Shawn D. Burton, MD

How is Dr. Shawn D. Burton, MD rated?

Dr. Shawn D. Burton, MD has a 3.9 star rating with 105 reviews. 

When is Dr. Shawn D. Burton, MD open?

Dr. Shawn D. Burton, MD is closed now. It will open tomorrow at 8:30 a.m. 

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