Dr. Scott A. Ross, MD

R R 

on Google

5 years ago

If there is no customer service, there is no business. Pay attention to reviews what your client's are complaining about. I wanted to be your new client but seems I wouldn't be able to handle 15 min hold time. 

Garrett Hatch 

on Google

5 years ago

An excellent doctor who is very responsive and listens carefully to his patients. Professional office staff. I absolutely recommend him. 

Mark Schull 

on Google

6 years ago

scheduling an appointment is not customer friendly 

Gina Pugh 

on Google

6 years ago

An excellent family practitioner, sees most of our family as we switched some kids from a pediatric practice to this family practice. Dr. Ross has an excellent bedside manner, listens carefully to his patients, and is very responsive. The Office staff is courteous and professional. I absolutely recommend him. The office is busy and may be difficult to get a same day appointment, however, there is an Urgent Care in the same building if needed. 

K Brown 

on Google

9 years ago

I called to make an appointment and was on hold for 15 minutes initially, then called back on 3 separate lines and was on hold on all three, finally someone came on after 37 minutes, yes I waited just to see how long it would take. When I let the scheduler know how long it took she said we're just that busy because we take calls from all locations. that's it..we're just that busy!!? I let her know your intake process is flawed or broken. it shouldn't take a business of any kind that long to manage call routing or have someon... read more