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Dr. Robert W. Jones Jr, MD
- Doctors
- Oshkosh, WI
About this business
Location details
2700 West 9th Avenue, Oshkosh, WI, 54904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | Closed | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
My previous neurologist moved on, so this was my first time with Dr. Jones. He did no physical exam to familiarize himself with the nerve damage I have or even to get a baseline to compare to previous visits. He is a waste of time.
Business response:
Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out. Thank you. -Ascension Wisconsin Community Manager
I waited two months for this appointment. I arrive, he comes in 20 minutes late, has not looked at anything with my medical concerns, and his sight is so poor that he cannot read vital information that is in the documents that were sent with the referral. When he does not establish a plan, and I tell him, “this needs to be addressed”, he runs out of the room for the reception supervisor. I later overhear him apologize to her and state I was “hostile”, because I asked for a plan. Go to any provider but him. He should honestly... read more
Business response:
We are committed to delivering care with compassion. We would like to look into the situation you've described; please reach out to us at 920-831-1299 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Wisconsin Community Manager
I had an 11:30 am visit that was supposed to last 20 minutes. I wasn't even seen until 12:05. When I was seen, you can imagine I'm already frustrated and I had been suffering occipital neuralgia symptoms for 2 weeks. I asked for a lidocaine injection or a trigger point injection. He said he didn't know how to do either. I asked where I can go for help and he told me I could go to the ER for those injections. Instead of wasting 4 hours in the ER to potentially get told no, I called them. They said they don't do anything like ... read more
Dr. Robert Jones and his staff were so wonderfully personable! They all treated me as if they knew me forever. The treatment offered is a great relief. If you suffer with migraines I would highly recommend Dr. Robert Jones.
Business response:
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Wisconsin Community Manager
He was very polite and caring.
Didn’t listen and absolutely no follow up. No one returns calls.
Business response:
We would appreciate the opportunity to work toward a resolution. Please complete this form ascn.io/patientfeedback at your convenience and we will reach out. Thank you. -Ascension Wisconsin Community Manager
He's always personable and conversational. He answers any questions I have and either addresses them or refers me to someone who can. His nurse is excellent, she takes care of anything I need .... meds, insurance, forms, information etc. Appointments are easy and office staff is great. It's actually pleasant going to a doctor's appointment.
Great
Business response:
Thank you; we appreciate your feedback! -Ascension Wisconsin Community Manager.
Dr. Jones is a kind and compassionate physician. He was very kind and understanding when I asked him about some concerns I had and would pursue his counsel in the future. Thank you for listening to me.
Frequently asked questions about Dr. Robert W. Jones Jr, MD
How is Dr. Robert W. Jones Jr, MD rated?
Dr. Robert W. Jones Jr, MD has a 4.1 star rating with 119 reviews.
When is Dr. Robert W. Jones Jr, MD open?
Dr. Robert W. Jones Jr, MD is closed now. It will open on Monday at 12:00 a.m.
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