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Dr. Robert W. Jones Jr, MD

4.0

About this business

St. Vincent Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to those most vulnerable. 

Location details

2700 West 9th Avenue, Oshkosh, WI, 54904, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
TueClosed
Wed12:00 a.m. to 11:59 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.083 reviews
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Bren Cueni's profile image
Bren Cueni 
6 months ago

Dr. Robert Jones is a terrible doctor. He should not take any patients with dementia or memory related issues. He has been completely unhelpful to my mother. He is very kind but appears to be completely uneducated related to dementia. When she has issues directly related to her dementia, he tells us to speak with her PCP. Her PCP has limited neurology experience therefore has to have us go back to Dr. Jones. I am switching my mother from Dr. Jones immediately. 

Anonymous's profile image
9 months ago

My previous neurologist moved on, so this was my first time with Dr. Jones. He did no physical exam to familiarize himself with the nerve damage I have or even to get a baseline to compare to previous visits. He is a waste of time. 

Business response:

Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out. Thank you. -Ascension Wisconsin Community Manager 

Concerned Patient's profile image
Concerned Patient 
a year ago

I waited two months for this appointment. I arrive, he comes in 20 minutes late, has not looked at anything with my medical concerns, and his sight is so poor that he cannot read vital information that is in the documents that were sent with the referral. When he does not establish a plan, and I tell him, “this needs to be addressed”, he runs out of the room for the reception supervisor. I later overhear him apologize to her and state I was “hostile”, because I asked for a plan. Go to any provider but him. He should honestly... read more

Business response:

We are committed to delivering care with compassion. We would like to look into the situation you've described; please reach out to us at 920-831-1299 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Wisconsin Community Manager 

Jade's profile image
a year ago

I had an 11:30 am visit that was supposed to last 20 minutes. I wasn't even seen until 12:05. When I was seen, you can imagine I'm already frustrated and I had been suffering occipital neuralgia symptoms for 2 weeks. I asked for a lidocaine injection or a trigger point injection. He said he didn't know how to do either. I asked where I can go for help and he told me I could go to the ER for those injections. Instead of wasting 4 hours in the ER to potentially get told no, I called them. They said they don't do anything like ... read more

Anonymous's profile image
a year ago

Dr. Robert Jones and his staff were so wonderfully personable! They all treated me as if they knew me forever. The treatment offered is a great relief. If you suffer with migraines I would highly recommend Dr. Robert Jones. 

Business response:

Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Wisconsin Community Manager 

Mark Cook-wife Nancy's profile image
Mark Cook-wife Nancy 
2 years ago

He was very polite and caring. 

Mona's profile image
2 years ago

Didn’t listen and absolutely no follow up. No one returns calls. 

Business response:

We would appreciate the opportunity to work toward a resolution. Please complete this form ascn.io/patientfeedback at your convenience and we will reach out. Thank you. -Ascension Wisconsin Community Manager 

Tina Diamond's profile image
Tina Diamond 
3 years ago

He's always personable and conversational. He answers any questions I have and either addresses them or refers me to someone who can. His nurse is excellent, she takes care of anything I need .... meds, insurance, forms, information etc. Appointments are easy and office staff is great. It's actually pleasant going to a doctor's appointment. 

Tina's profile image
3 years ago

Great 

Business response:

Thank you; we appreciate your feedback! -Ascension Wisconsin Community Manager. 

Frequently asked questions about Dr. Robert W. Jones Jr, MD

How is Dr. Robert W. Jones Jr, MD rated?

Dr. Robert W. Jones Jr, MD has a 4 star rating with 83 reviews. 

When is Dr. Robert W. Jones Jr, MD open?

Dr. Robert W. Jones Jr, MD is closed now. It will open on Monday at 12:00 a.m. 

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