Dr. Rex A. Henegar, DDS

cowboyclaws 

on DR.Oogle

14 years ago

Dr Henegar's office filed the insurance wrong and did not provide proper information so that the insurance company could process the claim for payment. Dr Henegar's office filed for the insurance reimbursement before they had done the work which is improper and results in claim denial. Rather than re-filing the insurance claim properly, Dr Henegar's office charged me for the difference which is in violation of the contract they have with the insurance company and is contrary to the estimate they provided me with. I had 5 dif... read more

410451 

on DR.Oogle

16 years ago

Had routine cleanings, deep cleanings, fillings and a bridge replaced. After keeping my routine 6 month cleanings for quite some time, I was told I needed a deep cleaning so they kept me coming back every 3 months for over a year. The deep cleanings were not covered under my insurance so it was expensive and if the regular cleanings were done as they should have been, I wouldn't have needed a deep cleaning. Also, the wait time is extremely long, often 30 - 45 minutes before you see the hygeniest and then to wait for the doct... read more

Andorman 

on DR.Oogle

16 years ago

This was the worse dental experience I have ever had. My appointment was for 0900hrs. I arrived at 0845hrs signed in. There were at least 4 other people who indicated on the sign in that they were waiting for Henegar at the same time. At 0930hrs, a technician took me to the back office for x-rays. They did a panoramic and the 'clenched teeth method. They seemed that my insurance covered many procedures and wanted seemed to want to get them all done in those few minutes. I was led to the dental char and waited for another 1.5... read more

good patient 

on DR.Oogle

17 years ago

I barely saw Dr. Henegar, he looked at my teeth for less than 5 minutes and talked with the hygenist the entire time. My temporary crown feel out 3 times despite my following eating instructions (I have 3 other crowns and have never had this happen before.) For my final visit I waited over an hour and was brushed off by the receptionist the 2 times I asked when I was going to be seen. I was seen after I asked for a full refund and refused to discuss the situation in the back office. If the waiting room was good enough for me... read more

mere 

on DR.Oogle

17 years ago

Ouch! Most painful crown ever!!! My cheek was bruised and swollen after the drilling, but it wasn't nearly as bad as the pain and sensitivity I felt when they put on the permanent crown. The doctor is friendly, but a little too smug -- making jokes about setting appointments to get "beat up again" for a second filling. Not funny, really. On the other hand, the staff is very helpful and the office is beautiful, with TVs at every chair. I just dread going back there. . . Too bad! 

m1975 

on DR.Oogle

17 years ago

I had the most painful crown ever! When he drilled, it took hours (including extended breaks when he went to check out other patients) and I walked away with a swollen and bruised cheek. When I went in weeks later for my permanent crown placement, the assistant did it. I had tears in my eyes from the excruciating pain and uncomfortable nerve sensitivity -- and started crying in my car after I walked out. It was the worst dental experience I have ever had. When I went in for a cleaning afterwards, they found one small cavity ... read more

Jazz 

on DR.Oogle

17 years ago

Dr. Henegar was great, the facility is state of the art. Everyone was friendly and kind. I would recommend this dentist to everyone. 

cxcs75106 

on DR.Oogle

17 years ago

The wait was minimal - around 10 minutes - which I greatly appreciate. Before the procedure, I received no assurances from the staff about the doctors, the pain, the procedure itself. Nothing was done to put me at ease. Questions and conversation were directed to me from behind my chair until I asked them to move in front of me, which they did. Staff helping other patients kept interrupting the Dr to ask questions about other patients, which made me feel that the Dr was unable to concentrate fully on what he was doing with m... read more

Bubbles 

on DR.Oogle

17 years ago

My 20 year old daughter had her exam, cleaning and then 2 fillings here. His staff was pleasant but we waited quite awhile on both visits. On the second visit for the fillings, we found out when we arrived that Dr. Henegar was not there after all and a second dentist would do my daughter's fillings. She was put in the chair and we waited a good 45 minutes to see the doctor. I can tell you that I don't even know his name and he had no idea on whose mouth he was working. He ran in, did the work, and ran out. If you want a dent... read more