Dr. Nelson E. Velazquez, DO. FAOCD

Anonymous 

on Healthgrades

2 years ago

I showed up for my appointment and the office said I was a day early. They blamed their scheduling call center and said they constantly get complaints about them but there is nothing they can do. The office said my correct appointment is 3/22 which is the following day, but they never called to cancel my appointment because the doctor is in Miami. Very unprofessional and no apologies offered. 

Misty Freeland 

on Healthgrades

4 years ago

Terrible! My mother is handicapped & has dementia & breathing issues. It takes hours to get her out of the house for a dr visit. After hours getting prepared, we arrive & she walks through the cold wind, uphill assisted by her walker into the building. Unable to breathe or stand for much longer, the dr office instructs us that she has to go back to the car & do it all over again! Because of covid, they are not allowing anyone inside. That’s fine, but do they tell their patients this ahead of time? NO! Did they offer for her ... read more

Anonymous 

on Healthgrades

5 years ago

I didn't get to see Dr. V at the Charleston office but his PA Alex Epperly. I was a new patient here. Staff was friendly and nice. Doc was rushed with over scheduling. Saw me a max of 5 mins didnt want to hear my med list cause he has 12 patients waiting. But prescribed meds. I had to force him basically to listen to it quickly cause it was not in my chart. (I didn't want an interaction). But my BIG reason for 2 stars. I WAS NOT SCREEENED FOR COVID 19! My temp was not checked and no questions were asked. And the patient chai... read more

Wendell Bailey 

on Healthgrades

9 years ago

The staff and Dr Suresh Menon were wonderful. I highly recommend him and the Martinsburg office for all your dermatological needs and yearly visits for excessive sun screening. Super friendly. Can't say enough good things about him and the staff. I'm happy my primary care doc referred me to them to excise a benign fatty tissue noticed during my annual physical. He went to high school just blocks from my apartment of 27 years in Alexandria and then to Georgetown University. 

satisfied customer 

on Healthgrades

9 years ago

Dr. V and staff are amazing! This is one of the cleanest offices in Beckley! That guy with staph is crazy! Great experience and wonderful care. The nurses are angels! I'm confident in this facility and staff and all their medical decision making for my care and treatment! The best place for my skin is Dermatology Associates and Surgery Center in Beckley, WV!