Dr. Mark W. Via, MD

Anonymous 

on Wellness

13 years ago

Did this provider prominently display their diplomas or business license? Yes Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Does this provider have helpful information available online? Yes How would you compare this provider to others in his/her field that you have visited? There is no comparison! 

Anonymous 

on Wellness

13 years ago

Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Did you experience unnecessary pain during your visit? No 

Jon 

on Wellness

13 years ago

I'm a military veteran and contacted Dr. Via's office for an appointment to do an exam to support my VA claim. When they heard it was for a claim, they said they didn't want to get involved. I wrote Dr. Via a letter requesting clarification, but he never answered. Veterans shouldn't waste their time with this doctor. 

Anonymous 

on Wellness

13 years ago

Was the waiting area spacious? Yes, extremely spacious Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen 

Charla 

on Wellness

13 years ago

Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. It is obvious that their office is cleaned r... read more

Anonymous 

on Wellness

13 years ago

Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Would you refer this provider to a family or friend? Yes, I'm going tell everyone about them. I absolutely love this place! Was it easy to make an appointment with this provider? Yes Did this provider use excessive foul language? Not at all! They are always respectful and courteou... read more

Anonymous 

on Wellness

13 years ago

Does this orthopedic surgeon use current and safe equipment? Yes Does this provider give unbiased advice? Yes Was this provider's office too loud? Not at all, it was very peaceful and quiet 

Anonymous 

on Wellness

13 years ago

Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Are you going to visit this provider again? If I need to, I'll return Did this provider leave you unattended for an extended period of time? No, I was always attended to 

DaBigKahuna 

on Wellness

13 years ago

The office was very easy to locate. I didn't have any trouble finding it at all. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always take that extra step to make me feel special. I always enjoy my appointments here. I was confident that they were using the latest treatment methods. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.