Dr. Mark A. Lessner, MD

Susanne Essen-Cline 

on Healthgrades

9 years ago

Dr Lessner is WONDERFUL I give him 10 stars, I would recommend him to anyone with shoulder problems 

Anonymous 

on Healthgrades

9 years ago

Good doctor, but nurse will NOT return calls. 

SLockett 

on Healthgrades

9 years ago

I submitted FMLA paperwork on 4/4/16. I called at least 5 times and left messages requesting the status. I never received a return call. I finally called on 4/19/16 and was told by Doreen that it takes 3 weeks. She actually had an attitude, telling me that the staff is busy with clinic, surgery, etc. I told her had I known it took 3 weeks, I would not have called 5 times prior to check the status. Poor customer service. Oh, did I mention that they gave me someone else's pain prescription. 

DFisher 

on Healthgrades

10 years ago

rude and unprofessional staff 

KFinn 

on Healthgrades

10 years ago

Unprofessional staff member. Offered to call me back on a procedure, failed to do so. Called and left a message, failed to do so again. Get into the unneeded office visit due to her lack of follow through and she gets defensive when I questioned why she failed to take the action. Then today discussed a process I should follow (could tell she was multi-tasking) and confirmed the wrong instructions. When I questioned her, she stated confirmed wrong instructions due to fact I was abrasive.