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Dr. Mark A. Lessner, MD
- Doctors
- Allen, TX
About this business
Dr. Mark Lessner practices at North Texas Orthopaedic & Spine. Services include sports medicine and diagnosis and treatment of general orthopedic conditions.
Location details
955 Garden Park Dr, Ste 200, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I submitted FMLA paperwork on 4/4/16. I called at least 5 times and left messages requesting the status. I never received a return call. I finally called on 4/19/16 and was told by Doreen that it takes 3 weeks. She actually had an attitude, telling me that the staff is busy with clinic, surgery, etc. I told her had I known it took 3 weeks, I would not have called 5 times prior to check the status. Poor customer service. Oh, did I mention that they gave me someone else's pain prescription.
rude and unprofessional staff
Unprofessional staff member. Offered to call me back on a procedure, failed to do so. Called and left a message, failed to do so again. Get into the unneeded office visit due to her lack of follow through and she gets defensive when I questioned why she failed to take the action. Then today discussed a process I should follow (could tell she was multi-tasking) and confirmed the wrong instructions. When I questioned her, she stated confirmed wrong instructions due to fact I was abrasive.
Frequently asked questions about Dr. Mark A. Lessner, MD
How is Dr. Mark A. Lessner, MD rated?
Dr. Mark A. Lessner, MD has a 4.6 star rating with 87 reviews.
When is Dr. Mark A. Lessner, MD open?
Dr. Mark A. Lessner, MD is closed now. It will open at 9:00 a.m.
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