Dr. Leonardo Vando MD

Jonathan 

on Healthgrades

a year ago

I have left several messages for Dr Vando's office regarding treatmen. He has not returned any. Not sure is it because the community he services in the Bronx are people of care but that type of unresponsiveness to patient care is abysmal.His office was located on East 233rd St in the Bronx.This office was closed and he moved to Nereid Ave in the Bronx..Over the past 3 days I have left messages for him at his office No Response 

Lisa Coleman 

on Healthgrades

3 years ago

Office is clueless. Never calls back. Abandoned my son TWICE by two separate therapists. So-called supervisor never returns call. Don’t bother leaving a message because they’ll never call you back. Beware 

Lisa R 

on Healthgrades

3 years ago

My husband has gone into mental crisis on multiple occasions because of the recklessness and unprofessionalism of this practice. On 3 occasions, they have not prescribed enough anti-anxiety medicine to cover till his next appointment and were unreachable in between appointments including when he was in crisis and when our other doctor desperately tried to reach them as well. With my husband's anxiety and blood pressure he is at risk of stroke or heart attack in addition to mental distress every time they send him on this rol... read more

Heather Saez 

on Healthgrades

3 years ago

Dr Vando is a great Dr! Been going to him over 10 years now. Would definitely recommend him to anyone who needs a Dr. Also the staff is very nice! 

Disappointed 

on Healthgrades

4 years ago

Vando is ok. His office/admin staff are rude, unpleasant, and barely competent. They don't respect patients time/schedule or mental health. He will see you for 5-10 minutes double/triple book and you will wait. If you want to feel like you wasted your time/day, have your needs unmet/be routinely ignored and potentially have years of side-effects visit Vando. Not worth the hassle. His office is borderline predatory as one of the view Mental Health Providers in the North Bronx. Treats his patients like cattle, you will probabl... read more

Anonymous 

on Healthgrades

5 years ago

Horrible, they never answer the phone when you call or return your phone calls when you leave messages. One receptionist who answered the phone was very rude and hung up on me without even ending our conversation. There are never appointment slots available and they always want you to come in for a refill. Horrible service. 

Brandon 

on Healthgrades

5 years ago

I've been trying to get in touch with the Dr. Vando Harlem office for weeks. I've left voicemails, sent emails, Facebook messages, left comments on their Facebook wall, my pharmacist has tried to contact twice, and called the other location...no response as of 7:13pm on June 17th. According to another reviewer, the Harlem office has closed. Where was the notification? A little letter, call, or email to let your patients know would have been a kind gesture so we could make other arrangements. I have no medication and my thera... read more

Anonymous 

on Healthgrades

5 years ago

Harlem office closed and my NP provider left the practice. The office NEVER informed me, RARELY returned my calls (LITERALLY 1:10 calls), never scheduled a follow up, refused to refill my medication without an appointment and never actually offered me an appointment. Currently out of medication and hoping I can find a new doctor in the next few days. INCREDIBLY irresponsible. 

Rob Jay 

on Healthgrades

6 years ago

Waited almost 2 hours, only to be seen by a nurse to do an intake, demanding a urine test and a referral to get bloodwork. I made an appointment with the MD and was not told this over the phone. My appointment was rescheduled numerous times. The front desk/phone staff were incredibly rude and refused to take any responsibility for the lack of efficient scheduling. In addition I saw insects crawling on the furniture in the lobby, which may have been bedbugs.