Dr. Larry W. Cole, MD

Pegasus1528 

on Healthgrades

8 years ago

When I walked into the office, I was not greeted by anyone, even though there were 2 staff members at the front desk. One was speaking with another client, the other saw me and ignored me for 4 minutes while she checked her cell phone. When she finally spoke to me, I got standard paperwork, which I filled out. When the nurse came to the front office, to get me, she didn't introduce herself or smile. She briskly walked me down a hallway that smelled like mildew, into a filthy patient waiting room 

Nancy S. 

on Healthgrades

8 years ago

I have known Dr. Cole for years and he is a wonderful doctor. I've recently changed providers because of his staff. They do not answer the phone nor return phone calls. Their answering service indicates because of the number of calls they receive, they are unable to return calls before 24-48 hours. My calls are never returned and I've actually driven down to the office to make an appointment because of the poor personnel to return call - and never answers the phone. 

Disappointed and Angry 

on Healthgrades

8 years ago

If I could give the Colorado Springs Dermatology Clinic (Dr. Cole and MPAS Galaska) a rating of negative 5 I would. I’ve NEVER experienced a more rude and unprofessional doctor’s office in my entire life. I went in person to their office Thursday and asked for a refill on a prescription for Fluorouracil cream. Instead of taking care of a patient who was present at their office by providing a prescription, I was told to contact my pharmacy for a refill and they could contact the office for a refi