Dr. Kathy Cao Eye Physician & Surgeon

Wayne 

on Google

a month ago

The front desk receptionists are terrible. Their process for making appointment appointments is atrocious. I waited months for a phone call or email because they insisted on making a followup appointment sometime in the future as opposed to right after my surgery. They didn’t follow up and so I happen to be in the building with another provider and walked downstairs to make the appointment in person. Two months later when I came to the appointment, nobody was there except for the flippant receptionist. 

7 8 

on Google

2 months ago

Thanks Doctor Kathy for taking care of my eye. Bashir Gagigi 

william Shaw 

on Google

3 months ago

Worst clinic I ever met. Scheduled me a treatment to North York General and after I registered and wait for 40 mins . North York general said there is no treatment (After registration 

Lumin Zhou 

on Google

3 months ago

Never had such a terrible experience with the office front desk/coordinator. Nobody answering the phone call, regardless how many times you call, just went to voice mail. Post op follow up is poor, you need to pray not to have any post op complications. Otherwise, you will be frustrated to reach the office to be assessed. I didn't believe the Google review 2.5/5, until I experienced. I want to put 0 if there is such an option. 

Roobee 

on Google

4 months ago

The receptionist called me come to see doctor. I even took a day off work to go, but the receptionist was surprised I was there that day. She then quickly did a simple eye pressure check and told me to come back another time. That's incredibly irresponsible.