Dr. Kamal A. Gupta, MD

Anonymous 

on Healthgrades

6 years ago

Office staff is extremely rude,can not get billing straight, they call you day before appt.to verify and when I got there they said I have to reschedule because they did not do the billing correctly.very unprofessional and RUDE staff!! Would have given 0 stars! 

Anonymous 

on Healthgrades

6 years ago

Dr Gupta is a good doctor however his office staff is ruining his reputation. Over booked all the time, waiting in the waiting room for 2 hours when you have one of the first appointments of the day. It’s just unacceptable. Very interested when you are emergent but not so much when the emergency is over and you are in maintenance mode. Save yourself the stress and find a different doctor. 

Anonymous 

on Healthgrades

6 years ago

BILLING!! My father got a $300 bill for a so called treatment that took place in 2015 and this is 2018. The BIG PROBLEM is my father passed away in 2013. Also, they billed the same treatment twice. My mother received this in the mail and had to read such appalling act of greed. I don’t know how anyone could be so discussing. If I could leave no stars I would 

Disappointed 

on Healthgrades

6 years ago

This is a comment regarding staff @ Brownstown office. I thought I was receiving my annual exam. Only had a glaucoma exam by a technician that fell asleep. Front desk staff was loud & rude to 2 patients that had referral issues. I paid $35 for a 15” test, after waiting 50”. I was informed I must return in a few weeks for my actual physician exam. I needed to wait for glaucoma test results?? I have never had 2 separate appointments & of course 2 co- pays. 

Tim Ross 

on Healthgrades

8 years ago

Excellent care, very friendly and professional! I received top notch care and service! 

John S 

on Healthgrades

8 years ago

Dr. Kamal Gupta is definitely not one of the better ophthalmologists. I had cataract surgery from this guy. Surgery staff is good, but dr is not. I had a complication after surgery, called him, and he dismissed me saying I just had surgery. No advice. BAD DOCTOR! Luckily I did not trust him and went to another doctor who promptly found extremely high eye pressure and treated it with other meds. Other issues with the Dr too but out of space to type. Evasive, lawyerish, office staff...stay away! 

BG 

on Healthgrades

8 years ago

Most unorganized office anyone will ever encounter. I have had frequent eye treatments at the clinic and have been in every procedure room and they lack an autoclave which is mandatory to steralize surgical tools, and that's not all they lack. They lack the concern to organize the office, schedule, and patient flow. Dont make an appointment there because if you have a 9 am appointment he doesn't show up until 10, and then the whole day is pushed back an hour, wait time 1.5-2 hrs MINIMUM! 

MJO 

on Healthgrades

8 years ago

I have no complaints about the doctors, but the staff is the worst I ever encountered. I know health care (Director of Data Processing for Midwest Home Health Care for 5 years) and this is staff is the worst there is, especially the billing. They overbilled me and I had to get the insurance to intervene. I paid for everything and my check clears, then they send me another invoice for the same thing threatening to refer it to a collection agency. 

Cheryl Ross 

on Healthgrades

9 years ago

I recently had cataract laser surgery on both of my eyes and the surgery was performed b Dr. Gupta. My recovery time on both eyes has been quick and pain free! Dr. Gupta is a wonderful man and very personable. His staff is very nice also. I would highly recommend Dr. Gupta for any of your vision needs.