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Dr. Jennifer E. Fretz, DO

4.3

About this business

Dr. Jennifer Fretz, DO is a family medicine specialist in Flat Rock, MI. She specializes in family medicine. 

Location details

25620 Gibraltar Road, Flat Rock, MI, 48134, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.369 reviews
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Anonymous 
7 years ago

I've been waiting in the waiting room for 45 minutes! 

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Anonymous 
7 years ago

Dr. Fretz is always very kind and very interested in how you are doing! She will make you feel like you are right at home. She will do anything to help out her patients. The office staff is super helpful and much better than in the past. I highly recommend Flat Rock Physicians!! 

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Anonymous 
10 years ago

Dr. Fretz is great. Her staff is absolutely horrible! Referrals take months and they blame it on each other. Takes weeks sometimes to get a call back. They are rude and cranky. 

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Anonymous 
11 years ago

DOCTOR FRETZ IS GREAT KIND AND CARING AND VERY SMART. HER STAFF SUCK THEY ARE VERY RUDE, CRUDE AND DON'T CARE ABOUT YOU OR ANYTHING THE ONLY REASON I STILL GO THERE IS DOCTOR FRETZ AND THIS CHANGE OVER TO COMPUTER TO TELL HER ANYTHING IS POOR WHAT 1 PHONE CALL TOOK 1 DAY TO RESOLVE NOW TAKE'S WEEKS OR A MONTHS.. GETTING RX REFILLED FOR 25.00 DOLLARS IS BAD FOR US WORKING POOR, AND FORGET A PRIOR AUTH OR REFERREL IT NEVER GETS DONE. I NEVER HAVE A PROBLEM IF IT TAKE'S A HOUR OR TWO WAITING DOCTOR FRETZ IS WORTH IT BUT THE STA... read more

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Anonymous 
11 years ago

I have been going to Dr.Fretz for 3 or 4 years. Before I started to go to Dr. Fretz, I had 3 other doctors. 2 of them retired. One of the doctors that retired was a wonderful doctor...he was my favorite doctor. The previous doctor I had rushed through appointments, and patients were only allowed to ask 2 questions....if you had more than 2 questions you would have to schedule another appointment. I was referred to Dr. Fretz by a coworker. Dr. Fretz has by far been the best doctor that I had. She took over the number 1 spot f... read more

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Anonymous 
12 years ago

Dr. Fretz is a wonderful doctor and person. I dont think staff is good at all. They are pretty rude. I only tolerate that because I like Dr. Fretz. 

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Anonymous 
12 years ago

I have been an RN for 20 years, and I can tell you, Dr Fretz is top-notch. She is thorough, caring, and very intelligent. I trust her judgment. Her office staff, not so much. Lots of billing errors. They are friendly but seem to make lots of mistakes, whether it be with appointment times, bills, or misinformation on the phone. I tolerate it because I like Dr Fretz so much. 

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Anonymous 
13 years ago

Dr Fretz is a wonderful doctor and appears sincerely interested in helping to resolve your problems, rather than dismiss of your concerns. The staff, however, is another issue. My biggest issue in the last few times I have been there, is that they have incorrectly credited my account. One time when I had both children in at the same time, they credited my one childs account double the copay I paid, and the other showed as if I owed. The last time I was in the office, I paid cash. But received a bill 2 months later for the fu... read more

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Anonymous 
13 years ago

I have been a patient of Dr. Fretz for over 15 years and I too followed her when she moved to Flat Rock. Dr. Fretz is a wonderful person and Doctor. I do not like the front office staff....very difficult to get in to see her. Maybe the staff is trying to get out early and sabotage her patients. I have spoken with Dr. Fretz before about this problem, she gets mad and says she will talk with the staff. But, still same problem especially if very sick and need to see her that day. I also am disapointed about the new charge to re... read more

Frequently asked questions about Dr. Jennifer E. Fretz, DO

How is Dr. Jennifer E. Fretz, DO rated?

Dr. Jennifer E. Fretz, DO has a 4.3 star rating with 69 reviews. 

When is Dr. Jennifer E. Fretz, DO open?

Dr. Jennifer E. Fretz, DO is open now. It will close at 5:00 p.m.  

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