Dr. James N. Irvine, DO

S.p. 

on Healthgrades

3 years ago

I called this place a week ago. Asked if they accept my insurance. They said yes. Asked if they are accepting new patients. They said yes. My appointment was today at 1:30 pm. I was told to be there at 1pm. As I was grabbing my keys my cell phone rang. They told me they do not accept my insurance. I told them they are in network. Then the lady said oh well we aren't accepting new patients with your insurance. This was an appt to follow up on high blood pressure that sent me to the ER. High blood pressure is new. This was imp... read more

Anonymous 

on Healthgrades

4 years ago

Dear Mansfield Medical Clinic, I have been a patient of yours for years and every time I or any member of my family leave your office and check out, we are asked to pay amounts that we do not owe. We advise you of the reason why and you argue, and yet we pay the amounts that we say are due and you never send us a bill for anything additional. I was in your office again Monday and you again tried to collect the full amount of an office visit and I advised we had met our family deductible and that we where on a 80/20 split. Yo... read more

Anonymous 

on Healthgrades

4 years ago

Very happy with the staff and doctors. Highly recommend 

Anonymous 

on Healthgrades

4 years ago

Our mother became a new patient and saw this doctor several times. In our opinion, service was a little lacking so we promptly stopped. Never complained, paid our bill and simply stopped going. No reason to continue. They seem to now be in the practice of artificially adding patient appointments to the books and then subsequently charging a 'no show' fee. These appointments are not disclosed until they call and attempt to collect. When questioned about things, all one receives is an unprofessional and defensive business mana... read more

Anonymous 

on Healthgrades

6 years ago

I am pleading with anyone who sees this to stay away from this office. Find another location. The staff is rude, they are always behind schedule, and the doctor has terrible bedside manner. They dont follow up at all. I had an appointment at 2. I arrived at 1:50. 2:22 came around and I had still not been called back. I explained I had to go because they were behind schedule. I was charged 50 dollar no show fee. I had low white blood cell count and the doctor didnt even alert me and ask me to re 

Concerned and Disappointed 

on Healthgrades

6 years ago

Dr. Irvine is great. The problem is the staff. They never complete a task or ensure a returned call is completed. Trying to get results or referral is a nightmare. Today I called twice. The staff could not even pronounce edema when trying to read the results. I was supposed to get a return call by someone who could tell me the results. I have tried to find out the results of my test for 2 days. I still have not received a call. Many times prescription get sent to the wrong place or not at all. 

Anonymous 

on Healthgrades

7 years ago

Awful office manager. Asked to speak to her over a balance that I disagreed with and she pretty much refused to speak to me. Was pretty much told to pay the balance or reschedule. I refused to pay for a no show when the appt. was canceled. Needless to say I need to find a new Doc! 

Anonymous 

on Healthgrades

8 years ago

The nurse asked me personal questions about my health in front of everyone in the lobby to see if i really needed an apt (HIPAA?!) when leaving, they told me the cost- i said i could pay part- the office staff huffed at me- got their manager; their manager (hands on hips, aggressive tone) said: my husband never has issues paying so why do I? I told her we couldn't pay in full today, she insisted that I knew of a balance. The office staff/ nurses professionalism lacks greatly- go elsewhere ppl. 

Anonymous 

on Healthgrades

8 years ago

If you don't like having to call and call to get answers like lab results don't go here. The office staff is kind but incompetent. When they say we will call you back later todayvtest assured they will never call you and you may have to call at least twice to get an answer. I rarely get to see him and have never seen his wife, it's usually a P A.