This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
"One of my greatest accomplishments is running a successful practice for three decades. I attribute my success to one important skill. It's a skill I wasn't taught in medical school, and I didn't attain it from my esteemed professional peers or from the extensive continuing-education classes I take every year. I learned this skill from my patients. They taught me how to listen. Over the years, I've developed the art of listening to my patients and understanding how to get to the heart of the problem. My ability to listen has... read more
1786 Wilbraham Rd, Springfield, MA, 01119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | Closed | |
Wed | Closed | |
Thu | Closed | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
If I could give a negative stars I would. The office staff was rude, and very unprofessional. They don't return calls and don't call when they say they will. I waited months for them to schedule a surgery. It still has not been done. The explaination is that "they don't have set times at the hospital" and have to call every week. No one at the office seems to care about the patient and the doctor spent almost no time talking to me about what was going to happen.
If I could give a negative stars I would. The office staff was rude, and very unprofessional. They don't return calls and don't call when they say they will. I waited months for them to schedule a surgery. It still has not been done. The explaination is that "they don't have set times at the hospital" and have to call every week. No one at the office seems to care about the patient and the doctor spent almost no time talking to me about what was going to happen.
Was the waiting area spacious? Yes Is this provider's business conveniently located? Yes, it is very conveniently located Were the restrooms well-stocked at this provider's office? Yes, they had everything you could possibly need! Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Does this podiatrist use current and safe equipment? Fairly current
Was this provider's office too loud? Not at all, it was very peaceful and quiet Did this provider seem irritated to be working with you? Somewhat, they could have been kinder Was this provider's office too cold? No, it was fine Was the waiting area spacious? Yes Does this provider remember you and your circumstances at every appointment? Yes
Did they follow up with you after your appointment? No. I still haven't talked to them. Does this provider treat every client equally? Yes, they don't show favoritism Did this provider ever postpone your appointment? No, they never postpone my appointment Does this provider treat their staff well? Yes, they treat their staff with respect Do you feel that you could have received better service somewhere else? Probably, I wasn't impressed
Does this provider maintain a professional appearance? No, he/she did not appear to care very much
Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Does this provider have a good professional reputation within your community? Definitely! Everyone knows they are the best around! Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Does this provider offer flexible appointment times? Yes Has this provider ever cancelled your appointme... read more
Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would
Did you have to wait long after you arrived for your appointment? I had to wait for a little while. Did this provider ever postpone your appointment? No, they never postpone my appointment Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the best looking offices I've ever seen! Does this provider have a good professional reputation wit... read more
Dr. James H Courniotes Ii has a 3.6 star rating with 22 reviews.
Dr. James H Courniotes Ii is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com