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Dr. Jacqueline W. Muller, MD: Laser Eye Surgery Center
- Laser Eye Surgery/Lasik
- New York, NY
About this business
At The Dry Eye Treatment Center our goal is to diagnose and treat your dry eye, environmental allergies, and Meibomian gland issues early in an effort to help you feel better, see better and to keep your eyes from progressively getting worse. Dr. Muller uses the most advanced, state-of- the- art technology to objectively test, and to treat your eye conditions. We want to keep your eyes healthy for the rest of your life!
Location details
764 Park Ave, New York, NY, 10021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 3:45 p.m. | |
| Wed | 9:30 a.m. to 12:00 p.m. | |
| Thu | 7:00 a.m. to 1:45 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Muller did my laser eye surgery 15 years ago (the best thing ever!) and has been taking care of my eyes ever since. She is the definition of a "type A" personality, exactly what I want in a Dr. She is very exacting, and her skills, knowledge, office staff etc. are all top quality. This review though, is about something I would never have expected to write about my eye Dr. I have had sinus problems my whole adult life. An operation 20 years or so ago helped, but I still had a lot of "ba
This was a terrible experience, and I would never go again. First, Dr. Muller was about 45 minutes late -- even though I had an 8:15am appointment. This was pretty terrible, because I have a job that expects me to show up on time. But that's fine -- I imagined it was because she was thorough. In fact, Dr. Muller spent about ten minutes on my eyes themselves. Right after, she immediately got to the true point of the exam. First, she asked what "Xyzal" was -- Xyzal is actually a very common alle
Dr. Muller was a delight! The office was very nice, well-maintained, and clean. The equipment was all the latest and greatest technology. Dr. Muller's assistants were knowledgeable and friendly. And Dr. Muller herself was incredibly knowledgeable and informative, and was genuinely concerned about my overall health and not just my eyes. She is honest, straightforward, and has great energy. She went to great lengths to educate me about my condition. I would highly recommend her!
Dr. Muller is a genius!!! I have a SEVERE case of chronic dry eye and was desperate for help when I first went to see her. From the first visit, and every one since I have received a comprehensive eye exam and individualized/specialized treatment by Dr. Muller and her assistants. In just a few months Dr. Muller has cured me of the most terrible eye problems! In Dr. Muller, you will find an extraordinarily bright, knowledgeable, caring, competent team player. You will love her, as I do!!!
Yes, she is smart but I am so angry at myself for going to her! She makes you feel vulnerable and basically gives you no other option than to do unnecessary treatments and then you get billed thousands just for putting your chin in the examination machine! She is unethical and I feel cheated. She also prescribes dangerous steroids for an unnecessary amount of time without warning and requires many follow up visits. I feel liberated going to a doctor now that I can trust and has my best interest.
I have been going to Dr. Muller for dry eyes for a little over 1 1/2 years. I was in extreme pain when I first went there and after following the Muller wish list for all this time there is no comparison. My eyes feel fine, I have more tears, and I continue to follow her practices because they have proven to be successful. I drive a little over 1 1/2 hours, from New Jersey, to get to her office in Westchester and it is well worth the ride.
My initial instinct was to leave when I entered Dr. Muller's waiting room and was asked for my credit card and to sign a blank credit card receipt but I stayed. WORST decision ever. After being examined for issues in addition to my dry eye issue (none of which I requested or needed) I am in the process of appealing bills in excess of $900. Stay away.
Dr. Muller was fine, but be very wary about the way they handle insurance coverage in this practice! I scheduled a diagnostic procedure at the recommendation of Dr. Muller, and her staff made me sign a form accepting financial responsibility if my insurance did not cover it. Their billing office is of no help either; they are completely unwilling to negotiate. Don't come here if you don't want prolonged, frustrating, unreasonable billing and insurance problems!
I had a good experience at my office visit. Unfortunately, shortly after the visit, I was hit with a large bill for services that I was not expecting. At no time when I made the appointment or when I checked into the office for my visit, did they tell me I could receive these ridiculous, extra charges. Shame on the office staff and doctor for not being forthright with their patients and then sending a $300 bill on a Sunday night via email. Bad business practice, others should be warned!
Frequently asked questions about Dr. Jacqueline W. Muller, MD: Laser Eye Surgery Center
How is Dr. Jacqueline W. Muller, MD: Laser Eye Surgery Center rated?
Dr. Jacqueline W. Muller, MD: Laser Eye Surgery Center has a 4.6 star rating with 695 reviews.
When is Dr. Jacqueline W. Muller, MD: Laser Eye Surgery Center open?
Dr. Jacqueline W. Muller, MD: Laser Eye Surgery Center is closed now. It will open tomorrow at 9:30 a.m.
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