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Dr. Inna Marcus
- Ophthalmologists
- Short Pump, VA
About this business
Dr. Inna Marcus, MD is an Ophthalmologist in Henrico, VA. Dr. Marcus was board certified by the American Board of Ophthalmology.
Location details
12018 W Broad St, Ste 100, Short Pump, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This provider is the rudest and unprofessional doctor we have ever met in our lifetime. My son was very upset on how she communicated. She terrorized him.Will never see her again with other kids too.
Business response:
We are very sorry to hear that your visit made your son feel upset and uncomfortable. This is not the experience we want for any of our patients, and we take your concerns seriously.Your feedback has been shared with our leadership team for review. If you are willing, we would appreciate the opportunity to discuss this further to better understand what happened and ensure your family receives the respectful, compassionate care you deserve. Please contact us at 804-287-2020.Thank you again.
My local eye doctor gave me a prescription but advised I needed to go see Dr. Marcus. I was reluctant to travel to Richmond, but thank goodness I did. With my worn out eyes the image was not meetinghorizontally. When driving the road was half of it a foot higher than the other half, very disconcerting. It took a couple of visits to get the focus correct, but I am extremely grateful toDr. Marcus for her patience and expertise to fix my problem. She took excellent care of me.
When my daughter's eyes started crossing just after her second birthday, we went to three ophthalmologists for consultations. Dr. Marcus was our third and final provider. She respected our desire to wait and see if glasses would help, then performed surgery when they didn't. The surgery was successful, and now my daughter's eyes are perfectly aligned! That was five years ago, and we go back now for regular appointments. My daughter has ADHD and any doctor's appointments can be difficult, but from ages 3-6 she really, really ... read more
Very supportive and helpful with my daughters needs
When I was looking for ophthalmologist for my 4 years old daughter I put most emphasis on expertise and experience. I feel that top tier medical schools accept the most talented candidates. So when I saw Dr Marcus credentials (Columbia University,NYU,Yale and Duke) I gave it a try. At the time of office visit I was really impressed by the doctor’s knowledge and her ability to explain complex medical conditions in easy to understand terms. Dr.Marcus was very efficient, she did not engaged in small talk, but she patiently answ... read more
I had a good experience with Dr. Marcus until I didn't. My last appointment it appeared she cared more about her own medical opinion than creating a personalized treatment plan. She is very experienced and is a qualified eye care professional. I saw her yearly for many years as a teenager then as a young adult. I previously saw Dr. Donna Brown. My last visit with Dr. Marcus I was very up front with her about what I wanted and she did not seem to listen and would not grant my request. So I found an ophthalmologist at VCU that... read more
I'm writing in defense of Dr. Marcus. My wife and I have not experienced any of the issues in these negative reviews. Our son is 5 and has been going to Dr. Marcus since he was 18 months old and we have had nothing but positive experiences. She is polite, nice to and patient with our son, and answers all of our questions thoroughly. We definitely recommend Dr. Marcus to other parents of young children dealing with vision problems.
Her credentials are more impressive than the actual care she provides. She has no business treating children. Awful bedside manner and does not even appear to like children - which makes it very hard to watch her perform an eye exam on a 4 year old. She rushes us out every time with little attention paid to the needs of our son who’s been incredibly compliant with his patching routine. My son has left more insecure every time we leave wondering what he had just done wrong to be talked to the way she does. She should stick to... read more
Completely agree with other reviews. She was very condescending (especially for someone younger than myself and to another HCP) and went so far as to call me “desperate” when I inquired about other alternative means of treatment for my daughters condition. If she wasn’t specialized in her area of needs,we would switch. Other than being thorough and a decent diagnostician, she has horrible bedside manners. Telling my daughter (who is anxious) that things are “no big deal” when to her they are, is astounding. She needs a good ... read more
Frequently asked questions about Dr. Inna Marcus
How is Dr. Inna Marcus rated?
Dr. Inna Marcus has a 2.6 star rating with 41 reviews.
When is Dr. Inna Marcus open?
Dr. Inna Marcus is closed now. It will open tomorrow at 8:00 a.m.
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